Rairdon's Dodge Chrysler Jeep of Monroe

Everything that the dealer stated is completely false and it appears to be an attempt to keep their rating high on Revdex.com.  I never received a postcard stating that my plates arrived and furthermore, the dealer never emailed me to notify me that they had them in hand.  When the dealer needed me to sign a document that they forgot to have me sign, they had no problem sending an email, but failed to send notice regarding my plates arriving.  I also called them on numerous occasions and they always stated that they have not yet arrived.
In reference to the difference in the monthly lease payment - I asked Garrett C[redacted] on two different occasions if I had to worry about my lease payment changing since they needed me to sign 2 documents after the initial lease signing.  The second request for a signature was a full two weeks after the initial signing.  If the price may change due to taxes, this is something I should've been notified about, however Garrett falsely made me believe the price would not change.
Like I stated in my previous correspondence, they made me lose valuable time at work to get the documents back to them due to their negligence.  No efforts have been made in way of compensation for my time that I needed to take away from work to sort out their mistakes.  Lastly, when I called their general manager, Scott G[redacted] in attempt to rectify the situation, he stated that "he was not going to be my Huckleberry", implying that by no means was he going to help me.  He then proceeded to hang up on me and then did not answer after a future attempt to discuss further.  
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The offers listed by Mr.Scott G[redacted] were never communicated to me in person. His lack of communication and help as well as constant disrespect and accusations towards me and my family have been totally unprofessional and horrible. I do not trust nor will ever do business with this company mainly due in part to the comments and words said to me bye Scott. Completely disappointed in the lack of professionalism and help. As for having the truck looked at I didn't not have adequate time to have the truck looked over in the "24" hour period of time that was given. They Failed to inspect the Block in their own inspection as read to me on November 2nd by one of the employees. They continually pointed the finger at me claiming that I was to blame. I thought I could trust this company but they have failed to do what is right. willing to allow them to buy the truck back without purchase of another vehicle. This offer is Valid to January 15th of 2018. Also The GM can return my call I've attempted to put in to him. 
Sincerely, 
[redacted]

We appreciate their business, and apologize for the trouble that the incorrectly repaired tire caused. We will gladly offer $175 in service credit at our location

If the customer feels that he has suffered or otherwise injured by the adjustment due to sales taxes, we may suggest that he contact Chrysler Capital, who was responsible for the adjustment.  In the meantime, his plates have been mailed to him well in advance of the expiration date of his temporary permit, and a check is being mailed for the difference in the sales taxed owed by him.