Raleigh Bartending School

I recieved good service and a goood pricewould use again, don't be fooled by the location or looks Great servive and work

My wife and I visited this dealership on Sunday, January 10th, 2016, to test drive a new RAVWe weren't planning on purchasing or leasing one because we had one more stop at another dealership (Hyundai)After the test drive and letting the salesman run some numbers they presented an offer for a 3-year lease that we acceptedWe shook hands, signed a paper acknowledging the deal and put down a $deposit as the vehicle had to be delivered from another location
We were informed that the vehicle would be arriving the following Thursday and made an appointment to take delivery on Saturday at noonWe heard from our saleman on Thursday as he texted my wife a picture of the RAVwith a yellow sold sign on itOn Saturday morning at am, we received another text from the salesman which indicated the vehicle was full of gas and being detailed and would be ready for us
Approximately minutes before noon and just as we were ready to leave our house, the salesman called my wife and informed her that the "wrong car" had been ordered and too many options were included on the one that had receivedHe could not fully explain how this happened and then proceeded to inform us that the deal would not be honored and that if we wanted the vehicle it would cost us an extra $40+ a month, despite his admission that the paperwork had already been printed for our signatures
We didn't appreciate being misled, squeezed and pressured at the last minute for more money and requested to speak with the general service managerWe were told he would call us back that same afternoon but we never heard from himWe never heard from anybody on Sunday either which further dismayed usI called on Sunday and requested my deposit be refunded but once again nobody returned my call to assist me so we were forced to drive there on Monday to secure the refund
What started out as a positive and promising transaction turned out be the worst car buying experience we've ever had! Their actions were not only unprofessional but seemed unethical to me as wellIf they screwed up the numbers why not inform us early in the week so we could have discussed it? If, in fact, the wrong vehicle was ordered, why was it not noticed immediately?
We did get the desired RAVwith a nearly identical lease agreement at another Hillsborough County dealership instead of attempting further negotiations here

Money spent doesnt warrant services renderedIn August of 2015 I spoke with [redacted] at the Raleigh bartending school with interest in taking the class. After talking me into the "special" for $449.00 to become a certified bartender, I signed up to take night classes from 6-10pm. My first class was not only teaching ourselves basically, however, I got the unfortunate news of my brother passing that same night. I called [redacted] the next day to inform him I would not be in class and due to my extreme upset over the loss, didnt know if/when I could come back, thus asking for a refund. With no empathy, he said he would not refund, all sales are final and that I was welcome back whenever. I let the ordeal go for months and called to see if I could start attending again on 4/4/16. He agreed and set me up to come in for the next weeks classes.I asked if there was anything I needed to bring and he said "no your all set". I came in on that day and was handed the book they give when you initially start classes. Half way through the class, in front of the rest of the students, I was informed I owe $25.00 for the book because [redacted] thought I was a new student and I should have brought my old book. I was humiliated and almost in tears for I have no money left to give these people whom I believe over charge for everything.Desired SettlementI would like a full refund minus two (half) classes and a book.Business Response To whom it concerns:Let me first say that we did reach out to the student, after receiving word that a complaint was made, in order to address her stated concerns.That being said, it should also be pointed out that her own words within the complaint actually show that we did in fact show "empathy" by allowing her to return to the program at ANY point in the future - to which she did, and still could, take advantage of.As with any business, especially a school, a refund opportunity is issued within specific parameters that registrants are made aware of and agree to. It is never based on compassion ** empathy as she suggests should have been the case. In the over 20 years of graduating almost a thousand students a year, from all over the country, things such as death and military deployments, as well as any number of things, do come up from time to time. Because of that, we in fact do our very best to display empathy by allowing the given students to take advantage of their enrollment, even when the possibility of a refund is no longer an option. We understand how hard an emotional time can be - and so we always allow it to carry into any future date.As to the textbook, it is standard practice to require payment for a new book if one is needed. She was asked to pay for a new book because she did not have her book from before. She did speak up and she reminded us as to her situation from before with her brother, and she was told to then keep the book. It wasn't her fault that we were not able to put a name to a situation from months ago - but I believe it is also only human to not remember her specific situation by name only, considering how many enrollments have come and gone since hers. Because we feel that it is understandable to still need time due to her circumstances - we still extend the course to her for when she is ready. It is a bit unfair to question someone else's character or to paint broad strokes about a company that obviously has a stellar record nationally. We absolutely try to do what we can for those open to it.Consumer Response I learned of my brothers passing whilst on my way home from my very first course at the school. The very next day I reached out to [redacted] and explained what had happened and asked for a refund due to my deepened sadness, at that time, school was and would be the last thing on my mind for a while. [redacted] proceeded to tell me that they do not do refunds and I am welcome back whenever I am ready. As I believe with anyone in the same or similar situation, I was angered and felt a lack of empathy for I honestly was not thinking about the school at that time and knew it would be a long time if at all I would attend again. I did not feel by attending one course from 6pm-10pm justified absolutely no refund, especially due to a situation such as mine. However, I did try to return to the class several months later. Again, upon one course from 10-2 I became angered because they were trying to get more money from me for a book!. Regardless of what [redacted] has stated, as I explained in an e-mail, even after learning it was me, they still wanted $25 for the new book. Which by the way was announced in front of everyone attending that day and quite frankly, embarrassed me. I understand this school maintains a good repor, however, I am unsatisfied and am asking for a refund with the exception of the books, if need be. Being such a successful business, this should not be too much to ask. Final Business Response Respectfully, we disagree on the characterization of the events that took place between her and the school. Therefore, I am afraid we are at an impasse. I realize her frustrations and can only continue to offer what we can to her if, or when, she is ever in a place to take advantage of her enrollment. It will never expire, and she is always entitled to it.We certainly strive to help everyone that is willing to accept it and are more than happy to with her should circumstances change in the future.

I purchased a bartending course in 2010. I have made several requests to finally complete the course and all my messages have been ignored. I purchased a bartending course in 2010, paid in full. I have made several requests to finally complete the course and all my messages have been ignored. I simply want to finish the course that I paid for.Desired SettlementI simply want to finish the course that I paid for.Final Consumer Response /[redacted] contacted me immediately to resolve the issue. I appreciate his response and action.

Instructor was not knowledgeable on bartending skills. Guaranteed job placement was advertised but not implemented. Un-clean establishment.OvercrowdedI reserved my spot for the 40 hour a week "professional course" at Raleigh's Bartending School on December 19, 2013. I began my first class on January 6, 2014. The representative I spoke with on the phone assured me that I was getting a deal due to the guaranteed job placement once the course was completed, and the "bartender's kit" I would receive upon graduation. I paid with an American express 499$. The classes are taught in a top-floor cramped office complex. On the first day of classes, I arrived to a completely full room with no where to sit, the class was obviously overbooked and I was told to stand to see the instructor for the next four hours. The first day's instructor was not knowledgeable and could not answer class questions. The next day I had a new instructor, who seemed very intelligent and was knowledgeable when answering questions, but would show us a skill and retreat to the office making it difficult to ask questions. An instructor even advised me while in the class, "Don't mention to bar owners that you came from a bartending school." I couldnt believe that she was saying that to me after I had paid 500$ to learn. When talking with the representative while booking my spot in the class, I was assured that the "hand-on" experience would be invaluable but the class was so overbooked I had little time behind the bar, practicing, before having to switch places with another student. There is one bathroom and it is completely unclean and rarely had supplies (toilet paper, paper towels, or soap)One day, during class, I was informed that a fellow student had booked her spot in the class the same time I had (mid December 2013) and she had paid less than half than I did for the same class. Upon graduating, the "Bartender's kit" I was promised was just a simple cocktail shaker. Upon further research, I have found the same "kit' for 6.00$ online. As for the job placement promise:Since graduating from Raleigh's Bartending School, I have applied to countless bars where I am told time and time again, "We don't hire people from bartending schools" Bars and restaurants alike, would prefer staff to learn on the job. One bar owner even laughed at the fact that I had spent money on a bartending course and gawked when I admitted how much I paid. I have received no help from Raleigh's Bartending school in the job placement arena. Desired SettlementI would like a refund for this program of at least half of my original payment of 500$ as I did not receive the service I was promised before purchasing the course. Business Response /[redacted]/This complaint actually surprises me considering that there seem to be a lot of points of contention, and I would imagine that any one of them would bring someone to raise the issue at least at some point during the 40 hours of being in class. To take it just a step further, as soon as this came to my attention, for the first time through a notice from the Revdex.com rather than a phone call or email from her, we reached out to her...immediately. The main frustration appeared to be her issue with job finding, so my placement adviser called to help with that. The graduate did answer the phone and seemed very nice and open to talking, and even went as far as to compliment her, but said she would have to call back - then did not. Since then, we have reached out on 3 more occasions and cannot reach her. We take pride in the fact that we resolve problems as they arise, but I am at a loss as to how that is supposed to happen when the person making complaints such as these avoids any attempt to do so.