RaleighPlumber.com

My experience with Mr. has been nothing but frustration and what feels like blatant lies. We contracted with Mr. to install a toilet in a bathroom renovation. The installation was apparently complicated due to a discrepancy between the height of the old floor and the new tiled floor. Mr. installed the toilet however, and told us not to use it for 48 hours. We waited 72. Within days the new bathroom smelled of a sickening sweet gas. Sewer gas. This was at Christmas. I called Mr. after Christmas 4-5 times. By the end of January, after hearing nothing from him, I finally left an angry message, and he called me back within 10 minutes. He said he had injured his leg, which apparently also meant he could not return 1 phone call. He finally came back to fix the gas-leaking toilet. Two days later, the gas smell was back. I have been calling Mr. ever since then (February). Once in a while he'll return a phone call, though most are ignored. Once he called back and told me he would come that Saturday and would let me know what time later that day, and then I never hear from him at all. It is now the end of May. I have left probably 6 messages since the last time he didn't show up, and have not heard a word back from him. I assume he doesn't want to deal with the project, but I feel like as he installed it, he should fix it. He should AT LEAST call me back. I even left one message begging for a return call just to let me know if he was going to come back or not so I could find someone else if needed. Still, nothing. His unprofessional behavior is mind-blowing to me. I would not recommend him or his company to anyone.