Ramada Inn -- South

Dear [redacted] ***: As per our conversation of today, October 7, 2014, [redacted] stayed here at our facility, May 10-17, Her rate was [redacted] weekly- non-refundable When [redacted] came to c heck in, she tried to use a credit card with her first name but not last name to match her pictured identificationShe advised us she was going through a divorce and had not yet had the name of her credit card changedI advised her in order to cheshe could pay cash and she did as indicated Throughout the week, we were experiencing complaints from [redacted] - could not breathe in room, not enough coffee given by housekeepers, room not bring cleaned each day, but she opted not to check out after being offered a refundThe refund would be the remainder of her payment after deducting rack rate for each night [redacted] is a copy of the signed registration card by [redacted] ***, weekly rate agreement, and a cop og her folio for her stay dated 5/10-17/ If I may be of further assistance, please feel free to contact me via e-mail at [redacted] or telephone at [redacted] Thank you for your assistance Sincerely, [redacted] ***

Dear [redacted]:
As per our conversation of
today, October 7, 2014, [redacted] stayed here at our facility, May 10-17,
2014. Her rate was [redacted] weekly- non-refundable.
When [redacted] came to c
heck in, she tried to use a credit card with her first...

name but not last name
to match her pictured identification. She advised us she was going through a
divorce and had not yet had the name of her credit card changed. I advised her
in order to check-in she could pay cash and she did as indicated.
Throughout the week, we
were experiencing complaints from [redacted]- could not breathe in room, not
enough coffee given by housekeepers, room not bring cleaned each day, but she
opted not to check out after being offered a refund. The refund would be the
remainder of her payment after deducting rack rate for each night.
[redacted] is a copy of the
signed registration card by [redacted], weekly rate agreement, and a cop og her
folio for her stay dated 5/10-17/2014.
If I may be of further assistance,
please feel free to contact me via e-mail at [redacted] or telephone
at [redacted].
Thank you for your
assistance.
Sincerely,
[redacted]

Review: Hello - This motel is run by men/couples from the [redacted] subcontinent who are either immigrants and/or dual citizenship holders (not sure, most staff who are not working the front desk claim to not speak English and instead[redacted]-only, strangely), whom, after self-identifying as someone seeking protection from stalking and other physical harassment, was placed in a room directly facing the [redacted] (across the street, which you can see when you visit) which allowed (I allege here) others to take photos of me in order to stalk, intimidate and threaten my life, my safety and my health. I became very ill while staying there also due to bed bugs, fleas and ticks, which took approximately 1 month to recover from, which I did so in other motels the subject of other complaints I am posting here also, also strangely owned/managed by those from the [redacted] subcontinent - ALL OF THEM - with the exception of the very terrifying [redacted], which was instead run by those using painkillers/falling asleep while working/on the phone, and harassing me also - which I did report to the sheriff - who failed to assist me. Please note my complaint is related to services as I was placed in an outdoor facing room, the one of the far end, near the entrance to the inside rooms BUT FACING [redacted] which were mainly empty - approximately 90% empty, if I had to guess and would allege, and also received (in addition to the bites and ensuing illnesses/viral and/or bacterial, I am not sure) yelling/screaming/non-English speaking housekeeping and was threatened with room inspections for a never-identified reason. I was treated horribly, feared for my safety while there, but had no other option as all low-income and affordable housing, including the local shelter, [redacted], had asked me to leave after 6 days due to their allergies to my lemon oil. Please, for the benefit of all and anyone else, particularly other single Caucasian females who are by hotels owned/managed by [redacted]Desired Settlement: I stayed for approximately 2 weeks in the month of May before fleeing, with bed bug bites, pictures taken of me by people I did not know nor never knew (they never met me, never identified themselves to me - which I consider to be stalking), and otherwise being yelled at my non-English speaking housekeeping staff threatening to inspect my room for I am not sure what. I would like a refund of approximately $500 to my [redacted] visa card which they took for payment at the front desk.

Business

Response:

Dear [redacted]:

As per our conversation of

today, October 7, 2014, [redacted] stayed here at our facility, May 10-17,

2014. Her rate was [redacted] weekly- non-refundable.

When [redacted] came to c

heck in, she tried to use a credit card with her first name but not last name

to match her pictured identification. She advised us she was going through a

divorce and had not yet had the name of her credit card changed. I advised her

in order to check-in she could pay cash and she did as indicated.

Throughout the week, we

were experiencing complaints from [redacted]- could not breathe in room, not

enough coffee given by housekeepers, room not bring cleaned each day, but she

opted not to check out after being offered a refund. The refund would be the

remainder of her payment after deducting rack rate for each night.

[redacted] is a copy of the

signed registration card by [redacted], weekly rate agreement, and a cop og her

folio for her stay dated 5/10-17/2014.

If I may be of further assistance,

please feel free to contact me via e-mail at [redacted] or telephone

at [redacted].

Thank you for your

assistance.

Sincerely,