Ramada Medford & Convention Center

Revdex.com Case #: [redacted] Hotel Site #: [redacted] Customer Care Case #: [redacted] Dear Contact: Thank you for notifying our office of the concern filed by [redacted] at the Ramada property in Medford, OR To assist in reaching a resolution, I’ve informed the property’s general manager of the situationThe general manager will contact the guest on or before Sept, 11th As a company, we’re committed to delivering a great experience with every stay with us Thank you!

Saturday, May 2, 2017, my husband and I were traveling from San Diego to Washington stateWe stopped in Medford, OR and stayed at the Ramada Hotel and Convention CenterWe stayed in room Sunday morning (around 6am) my kids were itching like crazy and woke upI started to inspect them and noticed a bunch of red bug bites all overMy husband was also itching and found bite marks on his upper thighI took pictures of all bitesAt check out, I complained about the bites and was told they would let someone knowOnce I got home, I called and spoke to Kathy C***, the manager on duty, and she advised the owner inspected the room but, did not find bugs.(side note: bed bugs hide inside the mattress especially when lights are on so you may not see them initially on the mattress itself.) Kathy also advised that they rented out that room the very next day and those guest never complainedAfter researching a few websites, I found they have this problem frequently which tells me they are

Revdex.com Case #: [redacted] Hotel Site #: [redacted] Customer Care Case #: [redacted]   Dear Contact:   Thank you for notifying our office of the concern filed by [redacted] at the Ramada property in Medford, OR.   To assist in reaching a resolution, I’ve informed the...

property’s general manager of the situation. The general manager will contact the guest on or before Sept, 11th.  As a company, we’re committed to delivering a great experience with every stay with us.   Thank you!