Ramada Plaza Hartford Hotel Reviews (1)
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Ramada Plaza Hartford Hotel Rating
Description: Hotels
Address: 50 Morgan St, Hartford, Connecticut, United States, 06120
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Review: MY HUSBAND AND I ATTENDED A FUNCTION ON MAY 11, 2013 FOR OUR ANNIVERSARY IN CONNECTTICUT. I CALLED ON MAY 10, 2013 TO COFIRM MY RESERVATION. MY CONFIRMATION NUMBER WAS XXXXXXXX. MY ROOM WAS CONFIRMED FOR A NONSMOKING ROOM WITH A KING SIZE BED. WHEN I ARRIVED I WAS TOLD THAT THEY DID NOT HAVE ANY AVAILABLE ROOMS WITH KING SIZE BEDS. I HAD NO OTHER CHOOSE BUT TO TAKE THE ROOM WITH THE TWO DOUBLE BEDS. WHEN IT WAS TIME TO CHECK OUT I WAS CHARGE $17.00 FOR PARKING THAT I DID NOT ACCESS. IT TOOK ME ABOUT THIRTY MINUTES TO GET THAT ISSUE STRAIGHT. IN THE PROCESS OF GETTING THAT ISSUE STRAIGHT SOMEONE TOOK MY TOILETRY BAG. THIS WAS THE ANNIVERSARY TRIP FROM [redacted].
Product_Or_Service: HOTEL ROOM
Account_Number: XXXXXXXX
Desired Settlement: DesiredSettlementID: Refund
I FEEL THAT THEY SHOULD REFUND MY MONEY. I DID NOT GET WHAT I WAS CONFIRMED FOR AND SECONDLY IT RUINED WEEKEND.
Business
Response:
Consumer Response /* (-5, 10, 2013/06/02) */
THE COMPANY REFUNDED MY MONEY.