I am responding to the Claim #*** filed against Ramsay's Towing.I spoke in length with *** *** regarding this matter. I had stated that the damage on her front bumper/spoiler was not a result of her car being towed. I further asked her to provide any proof that we caused the
damage and I would be glad to discuss the matter further After several conversations with *** regarding this matter, "In good faith", I offered to fix the damage on her vehicle at our onsite body shop.*** *** made an appointment and never showed up or cancelled the appointment It was my understanding that *** *** had reconsidered pursuing this matter any longer.Then to my surprise, I received a letter of complaint filed with your office. I have gone out of my way to accommodate *** *** even though the damage on her car was pre-existing and not because of any negligence. I would like this complaint to be discarded and the matter closed once and for all
I am responding to the Claim #*** filed against Ramsay's Towing.I spoke in length with *** *** regarding this matter. I had stated that the damage on her front bumper/spoiler was not a result of her car being towed. I further asked her to provide any proof that we caused the
damage and I would be glad to discuss the matter further After several conversations with *** regarding this matter, "In good faith", I offered to fix the damage on her vehicle at our onsite body shop.*** *** made an appointment and never showed up or cancelled the appointment It was my understanding that *** *** had reconsidered pursuing this matter any longer.Then to my surprise, I received a letter of complaint filed with your office. I have gone out of my way to accommodate *** *** even though the damage on her car was pre-existing and not because of any negligence. I would like this complaint to be discarded and the matter closed once and for all