Rancho Kitchen and Baths Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedThe action needs to be admitted too and agreed upon with a completion dateThis has gone on far to long, if this stretches our more them a few business days without the first initial contact being madeI will move on with Plan B. Regards,
*** ***

Dear Revdex.com,I appreciate your attention to this matter. I will address this issue with him directly and remedy the situation to the best of my ability. Sincerely [redacted]

Review: Company was hired to do work for me, the work is sub par and is in need of repair. Company fixed several things but refuses to fix the rest, company hired sub contractors to do the work and is now refusing to fix the work of these subs. Company knows they are in the wrong as they fixed many other issues from same sub just refuses to fix anymore.

This has been an ongoing issue for a couple years now, he was working with us and very helpful until just a few months ago. Cannot supply dates on next page as there are to many.....Desired Settlement: I have always previously been open to repair, however at this point it would simply be best for us to agree on a refund amount as I am uncertain the company is willing to repair to my satisfaction what needs to be done. I am not closed to repair but I need a certain level of assurance that it will get done correctly.

Business

Response:

Dear Revdex.com,I appreciate your attention to this matter. I will address this issue with him directly and remedy the situation to the best of my ability. Sincerely [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. The action needs to be admitted too and agreed upon with a completion date. This has gone on far to long, if this stretches our more them a few business days without the first initial contact being made. I will move on with Plan B. Regards,