Sign in

Rancho Plaza Realty, Inc.

Sharing is caring! Have something to share about Rancho Plaza Realty, Inc.? Use RevDex to write a review
Reviews Rancho Plaza Realty, Inc.

Rancho Plaza Realty, Inc. Reviews (3)

Initial Business Response /* (1000, 5, 2015/10/05) */
I am in receipt of the Revdex.com letter from our previous tenant *** ***
I was working to resolve the issueI contacted Fair Housing, who directed
me to use the guidelines per the Department of Consumers AffairsPer Civil Code
we can only charge the tenant 2/of the invoice amount the
tenant resided in the home to monthsOur tenant resided in the home
from September 12, 2015, through August 21,
I have attached a copy of the tenant's revised security deposit showing
$2,security deposit we received August We will revise the
security deposit statement and refund the *** an additional $
The owner original mailed the check to the Byrds on September 9, 2015, which per Kim she never receivedPlease confirm with *** as of today, she has not received the original check mailed to *** *** *** *** *** *** ** XXXXXOnce confirm my owner will place a stop payment on the original check of $1,immediatelyThe owner will FedEx a new check
$2,to the address provided by Kim *** *** *** *** ** XXXXX)
The security deposit procedure was properly followed and mailed within days from the final security deposit
I will wait to hear from you to confirm the Byrds have not received the original check and the new address is correct
Thank you for assisting in resolving this matter
Thank you
*** ** ***
Initial Consumer Rebuttal /* (3000, 7, 2015/10/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
After the initial filing of this Revdex.com complaint, we received the original security deposit on 10/3/While I appreciate Rancho Plaza Realty and *** *** finally reading and understanding part of the law regarding security deposits and refunding us part of the improper withholding, upon receipt of the original security deposit, the security deposit procedure was still not properly followed
I would like to, but am unable to attach a scan of the envelopes for both the statement and the security deposit, as well as the check itselfThe security deposit refund statement, mailed form Rancho Plaza Realty is postmarked Sep The day period expired on Sep Furthermore, the security deposit refund check is dated 9/15/and is postmarked Sep Therefore, the business's response above is not true- the security deposit procedure was not followed correctly, and the security deposit was not mailed on 9/9/
Because of this new development, according to California Civil Code Section 1950.5, the landlord forfeited any right to withhold any of the security deposit for ANY reason, since the security deposit procedure was not followedAdditionally, we are entitled to sue in small claims court for up to three times the full amount of the security deposit if it withheld in bad faith
I also want to add that we should have been given the option for a pre-moveout inspection, where we would have been presented a list of proposed deductions and given the time to fix themAt no point was that proposed or even offered; further cementing the fact that Rancho Plaza Realty and Vickie Hightower have no regard to following the statutes governing tenant's rights
Therefore, the solution to refund us $out of the $withheld is unacceptable, since Rancho Plaza Realty and Vickie Hightower have not followed the security deposit procedureAt this point, I will not be happy accepting anything less than the full amount of the security deposit refunded, since that is what we are entitled to under California State Law
Thank you for your assistance in resolving this matter
Sincerely,
*** ***
Final Business Response /* (4000, 15, 2015/10/09) */
We have corrected the touch up painting per the landlord lawsAll procedures were followedI have no way to convince the MrsBryd differentlyAt this point, MrsBryd may file for this case to be heard in Small Claims Court for additional monies she feel is owed to her
Again, it is not my intention to keep any tenant's security depositI
provided the required information as instructed
Thank you
*** ** ***
Rancho Plaza Realty, Inc
Final Consumer Response /* (2000, 17, 2015/10/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I feel that I have no choice but to accept this resolutionEven though I proved that the security deposit monies was mailed AFTER the day period, so they shouldn't have kept any of the deposit, they are not listeningI am tired of dealing with this and just want to put this behind meI am not happy with the solution, but I feel that no matter how many laws, codes and statutes I cite, they will never acknowledge where they went wrong, and I have more important things to devote my energy to

Initial Business Response /* (1000, 9, 2015/02/23) */
Initial Consumer Rebuttal /* (3000, 16, 2015/03/12) */
This case has not been resolved, the response letter was a lie. We are now being told we are responsible for the replacement cost of the whole floor. They have also change...

the reason so our insurance company is now refusing to step forward. Its an outright attack on the tennants.
Final Business Response /* (4000, 18, 2015/03/18) */

Initial Business Response /* (1000, 5, 2014/10/22) */
see attached
Initial Consumer Rebuttal /* (3000, 7, 2014/10/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will make a copy of their response and notate what I do not agree with and...

submit it.
Final Business Response /* (4000, 9, 2014/10/27) */
Thank you for the opportunity to answer the complaint from Mr. [redacted]. In order to better service Mr. [redacted], we will work harder to communicate with our owner by personal phone calls rather than communicating by emails only. We will rebuild our owner's confidence in our property management customer service.
Final Consumer Response /* (4200, 11, 2014/11/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The management company allowed the tenant to break the lease with a fraudulent document and then asked me not to contact the tenants officer as he was in the military. The document was found not to be valid and the lease was reinstated. I have received no apology or refund for the services that were not performed adequately in our contract, ie not checking sources for authenticity and attempting to break the contract with myself. I would like a full reimbursement of management as this company is a nightmare to deal with.

Check fields!

Write a review of Rancho Plaza Realty, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Rancho Plaza Realty, Inc. Rating

Overall satisfaction rating

Address: 27994 Bradley Rd STE I, Menifee, California, United States, 92586-2240

Phone:

Show more...

Web:

www.ranchoplazarealty.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Rancho Plaza Realty, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Rancho Plaza Realty, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated