Recently had some water damaged caused from a leaking toilet. Came home to 4 inches of water in the basement. Phoned Rangers Insurance, Portage Avenue Location, the women who answered the call said that they were busy. I said this was an emergency I had 4" of water in the basement. Put on hold. Waited about 5 minutes. Hung up and called again. Confirmed that they were still busy. Left my name and hung up, tried again in 15 minutes with no avail. Researched water removal on the internet and contacted Puroclean restoration. They were excellent! Called INTACT insurance directly to start claim. Finally, received a call back from Ranger's Insurance 3 hours later. I was told specifically from Rangers Insurance "They are Brokers NOT insurance adjusters". The staff was RUDE and ANNOYED that I had called Intact directly. I would not recommend this Insurance Brokerage Company to anyone.
Recently had some water damaged caused from a leaking toilet. Came home to 4 inches of water in the basement. Phoned Rangers Insurance, Portage Avenue Location, the women who answered the call said that they were busy. I said this was an emergency I had 4" of water in the basement. Put on hold. Waited about 5 minutes. Hung up and called again. Confirmed that they were still busy. Left my name and hung up, tried again in 15 minutes with no avail. Researched water removal on the internet and contacted Puroclean restoration. They were excellent! Called INTACT insurance directly to start claim. Finally, received a call back from Ranger's Insurance 3 hours later. I was told specifically from Rangers Insurance "They are Brokers NOT insurance adjusters". The staff was RUDE and ANNOYED that I had called Intact directly. I would not recommend this Insurance Brokerage Company to anyone.