Rants Plumbing

Review: Plumber installed boiler in heating system and it did not work properly.

He said he could remedy the problem.

He the proceeded to say the the boiler was incorrect for the system and and it would be "torn apart" if not removed.

He then came and removed the boiler and left with no intention of returning-ever.

When he removed the boiler he created a leak in the pump valve. When contacted later the same day and asked if he was going to fix the leak he said "no, I don't think so".

All attempts to contact him have gone unanswered.

The pump continues to leak...Desired Settlement: Explain why he took the boiler and ran.

To fix the leak he caused.

Business

Response:

I did install a tank less heater as a back up for this person. I made a mistake not knowing the gallons per minute output from the existing system pump. It was much higher than the maximum rating on the heater. The heater would have torn apart and flooded his house. I explained this to him 4 times. I bid that specific heater and could not upgrade without a new bid. It was the wrong unit. I have already talked with the new plumber, who confirmed what I already knew, that the leaks in the system were not anyone's fault.They existed before I arrived.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]

Revdex.com,

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,