Raphael Construction

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Revdex.com:
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Talley Construction completed the contracted work in July 2015. After this work was completed, the homeowner is saying they hired a company to come out and re-level their house. It appears that this re-leveling work caused some damage to areas of the house that Talley Construction has never performed any work in. In fact, the areas that Talley Construction did work in, look great with no cracks. This was confirmed by our Superintendents inspection on Tuesday, 2/14/2017. The work we performed and were paid for is still in good order. No cracks. The homeowner is asking us to fix a problem that someone else caused. The homeowner is asking us to warranty parts of the house that we never performed any work in. I recommend that the homeowner goes back to the company that they hired to re-level their house to see if they will fix the cracks in sheetrock and tile that they caused. Talley Construction is not responsible for warranty work for other companies. Talley Construction was not hired to re-level this house

Talley Construction completed repairs to [redacted]'s house in July 2015.  Sometime after this completed work, [redacted] says in his complaint that he hired a subcontractor to re-level his house.  This work has nothing to do with the work that Talley Construction...

did.  Our superintendent called [redacted] today and went to the house to view the items mentioned in his complaint.  Our superintendent confirmed that the cracked walls and broken tile mentioned in the complaint are in a different part of the house that Talley Construction worked on.  The work that Talley Construction provided and performed has no cracks or broken tile.  Talley Construction's warranty is only on work performed.  Talley Construction's warranty does not cover areas of a house where no work was done.  It sounds like [redacted] hired a company to re-level his house and when this work was performed, it caused some cracks on the walls and broke some tile.  This has nothing to do with the work Talley Construction performed and completed in July 2015.  This is not a warranty issue.  This is new damaged caused by the homeowners having the house re-leveled.Talley Construction never received a phone call from anyone regarding this issue.  The first we heard about this issue was this complaint filed with the Revdex.com.  The same day we received this notification, we had our superintendent call the homeowner and meet with the homeowner to investigate the complaint.