We contracted with Krystles Kitchen and Bath for a full remodel of our master bathroom We have made all payments on time, been available for all required appointments, made our home available 24/with a lock box, and been responsive to all the needs of the business to get the job done They estimated a six-week completion schedule Demolition began on February 19, To date the bathroom renovations are not complete, we estimate the work is 65-70% done No work has been done in the past two weeks Throughout the progress of the job Krystle's has been almost non-responsive to our growing number of requests for job status updates and attempts to move the work forward They do not answer phone calls and the only way we can get any response is to drive to their offices There is frequently no one there All delays are blamed on subcontractors, when we can reach them at all During the time we have been working with them they have either fired or lost two receptionists and ou
We contracted with Krystles Kitchen and Bath for a full remodel of our master bathroom We have made all payments on time, been available for all required appointments, made our home available 24/with a lock box, and been responsive to all the needs of the business to get the job done They estimated a six-week completion schedule Demolition began on February 19, To date the bathroom renovations are not complete, we estimate the work is 65-70% done No work has been done in the past two weeks Throughout the progress of the job Krystle's has been almost non-responsive to our growing number of requests for job status updates and attempts to move the work forward They do not answer phone calls and the only way we can get any response is to drive to their offices There is frequently no one there All delays are blamed on subcontractors, when we can reach them at all During the time we have been working with them they have either fired or lost two receptionists and ou