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Rapid Roofing & Repairs Inc

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Reviews Rapid Roofing & Repairs Inc

Rapid Roofing & Repairs Inc Reviews (5)

Great companyEfficient, friendly, and promptAwesome crewWould gladly recommend Rapid Roofing to anyoneThey were more than willing to educate me when unforeseen hiccups arose beneath the previous roof, and provide me with options immediately before any work went ahead

They were on time, on budget and did great work. They answered all my questions and gave me many options for roof materials and pricing options. They were very professional.

Initial Business Response /* (1000, 5, 2014/03/09) */
[redacted]. Nevertheless, we will attempt to...

address all of her issues below:
[redacted] is a CMA, he has taken all the courses, has successfully graduated from the Society of Management of Accountants, has practiced accounting for over 25 years. He no longer practices accounting, yes, but that doesn't remove the fact he is a CMA. [redacted] was not involved in the contract signing and his status has no bearing on the contract. In fact, the client didn't know [redacted] existed until the latter part of last year as the GM for Rapid was dealing directly with the client and the GM signed the contract with Rapid. (totally a fishing expedition here)
Monies received was for the roof and the roof was successfully completed per the contract
We have spent over $70K attempting to make the client happy, and it seems nothing is ever good enough. Client lives in a 60+ yr old house and is expecting a brand new house. It's been a nitpicking adventure to say the least.
If all our work has failed, then why did the city inspector recently pass [redacted] inspection?
Time and time again, we have attempted to work in the house and were sent away as the timing was not good, even after pre-booking appointments. There is no mystery why this project has taken so long.
We have on numerous occasions told her we would hire an independent roof inspector if the roof was okay she would have to pay and if it wasn't okay we would pay the roof inspection nevertheless client has refused to do that, on numerous occasions to once and for all put this roof issue to rest we are still prepared to do that
Final Consumer Response /* (3000, 7, 2014/03/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I'm not interested in a protracted fight here - [redacted]. The roof cost 16,000. And it's now leaking into 4 rooms in the house, after 10 months. We love our older home, dearly. We do not want it to be a new home, at all. [redacted]

I was contacted quickly with a extremely professional satelite imagery quote, Once we decided on our new shingles we were booked in and within 2 weeks we had our new shingles on. The yard was cleaned each day on the 2 day job, the garbage trailer arrived one extra day before they started and the afternoon they finished the timing was amazing and the trailer was gone. The yard was very clean we only found one nail and a few small pieces of garage (I was looking to see what I could find) In my opinion that is amazing and the team did a fantastic job from start to finish. I have told everyone to use rapid roofing. They did everything they said and asked. I highly recommend.

Rapid Roofing & Repairs just completed a new cedar roof at our house and we were extremely pleased with the services provided. The owners were honest, ethical and customer-focused and took the time to find the right product for us. Pricing was competitive and we feel that we received extremely good value for our money.

The whole job was professionally-managed. The shingles arrived just as they were needed. The trailer was emptied when it was full and promptly removed after the job was done. The crew was friendly, courteous, respectful and hard-working. They did not leave a trace of mess after the job was done.

Overall, we are extremely satisfied and have no hesitation in recommending Rapid Roofing to others!

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