Rapides Urgent Care Reviews (%countItem)
Rapides Urgent Care Rating
Address: 6515 Coliseum Blvd, Alexandria, Louisiana, United States, 71303-3735
Phone: |
Show more...
|
Fax: |
+1 (225) 214-9349 |
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Rapides Urgent Care
Add new contacts
I took my son to get a wart frozen with liquid nitrogen (which is what doctor do in this cases). The service provider saw the wart and said they didn't have medication available at the clinic to care of the wart. Upon leaving the clinic and having received no medical treatment I requested a refund of the money I had to paid in order to see a doctor. They refused to refund my money. This is very frustrating and dishonest. It took the doctor less than to minutes to inform me they couldn't treat my son.
Product_Or_Service: medical
Desired Settlement ID: Refund I would like a full refund for a service Rapides Urgent Care didn't provided.
Thank you for your patience while allowing us to address your expressed dissatisfaction related to your visit to our Rapides Coliseum facility. We are committed to providing excellent customer service and developing a service-oriented organization, and any grievances made are taken very seriously. We greatly appreciate you taking the time to voice your concerns with our company.
After a thorough investigation of your son's chart at the administrative and medical level, it has been determined that treatment was appropriate for the symptoms presented at the time of service.
Thank you again for taking the time to bring your concern to our attention. We know you have many options for health care and appreciate you choosing Rapides Urgent Care to meet the needs of you and your family. If you have any further issues, please feel free to reach out to me directly.
***
XXXXX Jefferson Hwy. Baton Rouge, LA XXXXX
Ph: (XXX) XXX-XXXX Ext. 4068 Fax: (XXX) XXX-XXXX
Email: ***@phcurgentcare.com
(The consumer indicated he/she DID NOT accept the response from the business.)
The company's response does not address the issue and it's unacceptable. This clinic was not appropriately supplied to treat my son. The care giver clearly said they did not have the medicine available in stock and she apologized; yet I was not refunded my money. I was dismissed without any treatment and less money in my pocket. Thank you for any help you can provide in this matter.