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RapidFire Reviews (4)

Initial Business Response / [redacted] (1000, 5, 2014/10/30) */ We re-issued the check in just the name of [redacted] Her daughter lived with her in the original apartment and the deposit transferred from that unitThat is why it was issued in both namesIn regards to inspection, the property is subject to inspection from the OHFA, our limited partners and upper management along with the Regional Manager of the PropertyIf Ms [redacted] would have notified our office prior to vacating her unit we would have been happy to schedule a meeting with her

Initial Business Response / [redacted] (1000, 5, 2015/02/26) */ Ms [redacted] did apply for an apartment at [redacted] ApartmentsAs part of the process she paid a [redacted] Application fee and a [redacted] depositThe application fees are non-refundableThe deposits are refundable if the applicant is denied As Ms [redacted] was denied her deposit is in process of being refunded and will be mailed directly to herBy law we have days to return the depositHowever this is already in process and she should receive within weeksAustin Heights operates under government sponsored program known as Low Income Tax Credit HousingThis program states that all resident must meet a minimum income as not exceed a maximum income based on then number of people who will live in the homeThese limits are set by the Federal GovernmentThe rules for which income is calculated is also set by the Federal and State Governments and are part of Section of the IRS Tax CodeThe program requires that we not only count actual current income for an applicant, but that we also count any potential income the applicant could receiveWe are required to gather all information from 3rd party documentationThe employer for Ms [redacted] did not fully complete our required forms, we then requested pay stubsUpon annualizing her income as we are required to do, it was found that Ms [redacted] did not meet the requirements of the programFurther more, Ms [redacted] was awarded alimony in her divorceAlthough she has never received these funds, we are required by the program rules to consider this potential incomeThe alimony is court ordered, therefore Mr [redacted] could proceed to take legal action to collect these fundsWe attempted with all good faith to qualify Ms [redacted] for an apartment at [redacted] ApartmentsUnfortunately she did not meet the requirements set for by the United States Congress to live at an LITCH community

Initial Business Response /* (1000, 5, 2015/02/26) */
Ms. [redacted] did apply for an apartment at [redacted] Apartments. As part of the process she paid a [redacted] Application fee and a [redacted] deposit. The application fees are non-refundable. The deposits are refundable if the applicant is denied....

As Ms. [redacted] was denied her deposit is in process of being refunded and will be mailed directly to her. By law we have 30 days to return the deposit. However this is already in process and she should receive within 2 weeks. Austin Heights operates under government sponsored program known as Low Income Tax Credit Housing. This program states that all resident must meet a minimum income as not exceed a maximum income based on then number of people who will live in the home. These limits are set by the Federal Government. The rules for which income is calculated is also set by the Federal and State Governments and are part of Section 42 of the IRS Tax Code. The program requires that we not only count actual current income for an applicant, but that we also count any potential income the applicant could receive. We are required to gather all information from 3rd party documentation. The employer for Ms. [redacted] did not fully complete our required forms, we then requested pay stubs. Upon annualizing her income as we are required to do, it was found that Ms. [redacted] did not meet the requirements of the program. Further more, Ms. [redacted] was awarded alimony in her divorce. Although she has never received these funds, we are required by the program rules to consider this potential income. The alimony is court ordered, therefore Mr. [redacted] could proceed to take legal action to collect these funds. We attempted with all good faith to qualify Ms. [redacted] for an apartment at [redacted] Apartments. Unfortunately she did not meet the requirements set for by the United States Congress to live at an LITCH community.

Initial Business Response /* (1000, 5, 2014/10/30) */
We re-issued the check in just the name of [redacted]. Her daughter lived with her in the original apartment and the deposit transferred from that unit. That is why it was issued in both names. In regards to inspection, the property is...

subject to inspection from the OHFA, our limited partners and upper management along with the Regional Manager of the Property. If Ms. [redacted] would have notified our office prior to vacating her unit we would have been happy to schedule a meeting with her.

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