Rapids Auto Wash

Initial Business Response /* (1000, 12, 2015/07/15) */
*** Original Hard Copy is Attached ***
Rapids Auto Wash is a full service car wast includes A 70' Conveyor Automatic, in bay Touch Free Automatic, hay Self Serve, and a Detail ShopWe have been in business kw over years, I have
owned and operated it for yearsThe Conveyor Automatic is what we are concerned with in this caseAt the entrance of this wash we have a 3'xsign that says "ATTENTION" due to the wide variety of conditions of vehicles we are not responsible for any damage including loose chrome, bag shields , power antennas, sun visors, any non standard accessories." We wash between 24,& 35,vehicles a year in this automatic and have never damaged a antenna of this typeDespite the sign and the perfect track record of damage I still offered to replace the antenna*** *** agreed to install it himselfThe antenna ended up being the wrong one because he didn't tell me it was a satellite radio not a standard radioNow I have a $antenna can not return because it was dropped shipped from China! I have a spent lot of time without success to locate a satellite antennaAfter a considerable amount of time *** said he had located a antenna at a cost of $I was not comfortable paying $for a 8" rubber antennaHe threatened to take me to court if I did not take care of it He also came back at a later time and threatened my managerAfter I received the letter from the Revdex.com, I called *** and agreed to pay the $Now he says he does not have the time to install it and wants us to do that too! I have tried to cooperate up to this point and feel I am being taken advantage ofI say the antenna was likely damaged before they used our wash