R.A.S.L. d/b/a ACCESS RADIOLGY

I HAD A MAMMOGRAM DONE ON 11/15/2012 AT MEMORIAL HOSPITALMY INSURANCE COMPANY SENT ME AN EXPLANATION OF BENEFITS SHOWING PAYMENT AT100% DATED 12/21/12. ON FEBRUARY 6, 2013 I RECEIVED MY FIRST BILL FROM THISR.A.S.L d/b/a ACCESS RADIOLOGY STATING THEY HAVE NOT RECEIVED PAYMENT. IHAVE MADE NUMEROUS ATTEMPTS TO GET THIS MATTER CLEARED UP AND MY INSURANCECOMPANY HAS MADE NUMEROUS PHONE CALLS TO CLEAR THIS UP BUT WE ALWAYS HAVETO LEAVE A PHONE NUMBER FOR THEM TO CHECK INTO IT AND CALL ME BACK. ON 5/17/13 I RECEIVED MY FIRST NOTICE FROM arr collections, SO I CALLED BACKTO R.A.S.L. d/b/a AND SPOKE TO [redacted] WHO TOLD ME SHE WOULD CHECKINTO THE PROBLEM AND CALL ME BACK. I GAVE HER 1 WEEK AND GOT NO PHONE CALLSO I CALLED MY INSURANCE COMPANY BACK AND THEY CALLED HER WITH ME ON THEPHONE, IT WENT TO HER VOICE MAIL AND NO RETURN CALL . I THEN CALLED arrcollections BACK AND THEY TOLD ME I NOW HAD A $0 BALANCE ON THIS ACCOUNTSO I ASKED THEM TO SEND ME AN UPDATED STATEMENT SHOWING THIS WHICH THEY HAVE DONE. NOW I AM RECEIVING PHONE CALLS FROM arr collections TELLING MEI STILL OWE THEM MONEY. I HAVE PLACED A CALL BACK TO [redacted] WHICHHAS GONE TO VOICE MAIL AND NO RETURN CALL.