From: *** Date: Sat, Aug 15, at 3:AMSubject: Re:To: *** *** Tnx for the replyLast contacte him by phone he said I am not gonna refund you nothing and laughed because he said I am out of usa
The vehicle was sold for a discounted price and in doing so it was sold as isAll documents were signed by the customer stating as suchIf the vehicle had this problem prior to delivery it would have been repaired and or taken into consideration at that timeWe are sorry for
any inconveniences to this customer
*** *** did purchase the Volkswagon *** with 156,miles from us on June 8thIn reference to the "part was ordered and when we received it Garth called and left message it was hereWe never heard from the customer until August 14thAs he stated the car was sold AS IS with NO
warrantyThe customer signed documents noting that there again was NO WARRANTYPlease note that when purchasing ANY product make sure it is explained how it is being soldAll buyers need to BE AWARE of all conditions of the sale and make their decision to make the purchase at that time with all considerations
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: It is my understanding that it is illegal to sell a vehicle that has a major issue and not disclose the problem to the customer. g
Regards,
Vicki Rudolph
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Here is the [redacted] Bill of Sale.. As you can see there isn't even an odometer statement where it was checked either it is the actual mileage or not the actual mileage.. I have doubts it's the actual mileage as well. Something needs to be done with this company. Upon further...
investigation, there have been numerous issues with this company and they have an extremely poor reputation here in Winchester. Unfortunately, I didn't know this until after the fact. Consumers shouldn't have to worry about getting taken when they purchase something. Ridiculous! Thank you.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: two [redacted] dealerships say that it is almost impossible for the problem to have started five minutes after I picked it up. Gasoline Alley (Garth) told me the day after I got the vehicle that they were not equipped to repair it.
Regards,
[redacted]
We called customer and offered to back the deal out she would not call us back. Several weeks later she files this complaint after the deal was funded with Credit Acceptance. Now it is between the customer and Credit Acceptance. Also it was disclosed to the customer before she signed the paper the...
From: *** Date: Sat, Aug 15, at 3:AMSubject: Re:To: *** *** Tnx for the replyLast contacte him by phone he said I am not gonna refund you nothing and laughed because he said I am out of usa
The vehicle was sold for a discounted price and in doing so it was sold as isAll documents were signed by the customer stating as suchIf the vehicle had this problem prior to delivery it would have been repaired and or taken into consideration at that timeWe are sorry for
any inconveniences to this customer
*** *** did purchase the Volkswagon *** with 156,miles from us on June 8thIn reference to the "part was ordered and when we received it Garth called and left message it was hereWe never heard from the customer until August 14thAs he stated the car was sold AS IS with NO
warrantyThe customer signed documents noting that there again was NO WARRANTYPlease note that when purchasing ANY product make sure it is explained how it is being soldAll buyers need to BE AWARE of all conditions of the sale and make their decision to make the purchase at that time with all considerations
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: It is my understanding that it is illegal to sell a vehicle that has a major issue and not disclose the problem to the customer. g
Regards,
Vicki Rudolph
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Here is the [redacted] Bill of Sale.. As you can see there isn't even an odometer statement where it was checked either it is the actual mileage or not the actual mileage.. I have doubts it's the actual mileage as well. Something needs to be done with this company. Upon further...
investigation, there have been numerous issues with this company and they have an extremely poor reputation here in Winchester. Unfortunately, I didn't know this until after the fact. Consumers shouldn't have to worry about getting taken when they purchase something. Ridiculous! Thank you.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: two [redacted] dealerships say that it is almost impossible for the problem to have started five minutes after I picked it up. Gasoline Alley (Garth) told me the day after I got the vehicle that they were not equipped to repair it.
Regards,
[redacted]
We called customer and offered to back the deal out she would not call us back. Several weeks later she files this complaint after the deal was funded with Credit Acceptance. Now it is between the customer and Credit Acceptance. Also it was disclosed to the customer before she signed the paper the...
priced of stated vehicle.
We were unaware of this problem before delivery of stated vehicle. Again the vehicle was sold as is.