Raw Design

I am rejecting this response because: [redacted] signed the contract with Ms** I am an interpreter for Ms** [redacted] confessed that he didn't create any new floor plan for Ms** [redacted] charged Ms [redacted] $and [redacted] stole the project's material board [redacted] also didn't provide her any files which he breached his contract [redacted] also lied ab**t the engineer Ms [redacted] paid the engineer in full am**nt [redacted] didn't even want to provide any CAD file for the engineer which it caused the engineer a lot of time to create site plan CAD file.***'s company Raw Design doesn't register with the secretary of State that is the reason he doesn't provide us any w-form Ms [redacted] stated very clearly that we need ***'s w-form [redacted] needs to refund $back to Ms [redacted] since he violated his contract[redacted] is being a scam the whole time for this project He stated that very clearly that he won't take Ms**'s money until the city of Lake Elsinore approves the architecture plan We can't even get city of Lake Elsinore work on the h**sing plan until we get the material board back and Ms [redacted] digital files.Ms [redacted] needs her money $back because [redacted] hasn't return the material back to her and [redacted] has't release any digital files for her property architecture design I am witness to declare that [redacted] has violated the contract the whole time!

Good afternoon, This is my response inregards to the claim against my bussiness I designed Architectural plans for new homes for planning submitals for *** ** and *** *** **I delivered full sets of plans to them on Jan 25th as agreed on our contractPayment of
$was due because my plans where ready for submitalsThey have denied payment they never informed me they submitted my plans to the cityThey are requesting additional items that where not included in our contractI sent them and invoice for additional items that they requested, They are upset because they wanted additional items for freeI have complied and completed everything I included in our signed contract. I have never denied to finish their job, even after I have gotten several calls from *** screaming and threating meIm in the process of filling a Lien and taking legal action against their property for the sum of $ Regards *** *** RAW Design Drafting Services *** *** *** *** ***
*** *** *** ***
***

Good morning, This is my reponse in regards to the *** ** last comments againts me We sign an agreement/ contract on Oct 25, that we both agreed toI spent months working back and forth with *** to design them 2 new homesThey have only paid me $as a deposit$was due when plans where ready for submitalI met with *** on Jan 25, and delivered her a complete set of plans everything that was agreed on the contract The only one who has breached contract is *** **, she never informed me that the plans I designed for them where submitted to the city because they had no intention on paying for my services*** has lied to me by denying that they used my name and bussiness name for submittal purposes. The Engineer *** hired called me to inform me that They had submitted my plans and asked me if we had resolved our issue, Engineer informed me that he hadn't got paid for the sevices he provided them, but that has nothing to do with our contract No where in the contract it says I would provide Auto CAD files, the only reason she wants them because she can just hand them over to someone else and not pay for my services. The statement I provided her for the amount of $2,= $what is owed + $for auto cad files, I will not release any files to her until I get paid in full of what is owed She wants me to refund them their deposit? When I spent moths working on her project??????????????? She wants free autocad files that no where in my contract says I would provide to themI have told them several times I will release them at an extra cost I have nothing to do with the Engineer she hired, I dont need to provide files to him because we dont have that in the contract. *** wants free services doesn't want to pay, I dont think that is fair, RAW Design Drafting Services *** *** *** *** *** Moreno Valley, CA###-###-####

I am rejecting this response because:
[redacted] signed the contract with Ms. **.  I am an interpreter for Ms. **.  [redacted] confessed that he didn't create any new floor plan for Ms. **.  [redacted] charged Ms. ** $1500 and [redacted] stole the project's material board.  [redacted] also didn't provide her any files which he breached his contract.    [redacted] also lied ab**t the engineer.  Ms. ** paid the engineer in full am**nt.  [redacted] didn't even want to provide any CAD file for the engineer which it caused the engineer a lot of time to create site plan CAD file.[redacted]'s company Raw Design doesn't register with the secretary of State that is  the reason he doesn't provide us any w-9 form.  Ms. ** stated very clearly that we need [redacted]'s w-9 form.  [redacted] needs to refund $1500 back to Ms. ** since he violated his contract.[redacted] is being a scam the whole time for this project.  He stated that very clearly that he won't take Ms. **'s money until the city of Lake Elsinore approves the architecture plan.  We can't even get city of Lake Elsinore work on the h**sing plan until we get the material board  back and Ms. ** digital files.Ms. ** needs her money $1500 back because [redacted] hasn't return the material back to her and [redacted] has't release any digital files for her property architecture design.  I am witness to declare that [redacted] has violated the contract the whole time!

Review: On Sept.2.2013.I submitted a payment of $105.20 to Raw Design for a part for my motorcyle.I was called by the company and was told the part was on backorder for 1 month,ok I'll wait.After 1 month I requested an update and was told my part was due back from the chromer's in 10 days,ok.After 10 days I again requested an update,I got no response.I called the company,was sent to voicemail,where I requested an update,got no response.I then waited 1 week and requesred a refund,got no response.I called the company,was sent to voicemail where I requested a refund,got no response.After several emails and phone calls,they refuse to respond and will not give me a refund.It has been over 2 months and I have not received my merchndise or a refund and I can not get anyone to return my calls or emails.Please help me get my money back.Desired Settlement: Full refund immediately!

Business

Response:

We recently had a management change and had difficulties with both our email and phone systems. This is now resolved and we will contact the custom and offer free shipping of his order or a full refund.

Review: I have been a dealer for this company for several years and haven't purchased a product for awhileI tried to order a part from this company over the phone and was offered a small discount that wasn't very appealing so I was told to order onlineI ordered a product online with my dealer login information and received a correct dealer discountThere was another Christmas discount that was also appliedI figured if I was given this extra Christmas discount by mistake someone would notify meOrder went through and I was expecting my customer to receive his product within weeksNearing the week mark I try calling to check on this order with no one answering the phone, I tried several days with no answer, I then logon to my account with the company to see they deleted my account! No email, no phone call, nothingFurthermore they apparently reversed my payment for the product with nobody informing meNow that is the worst support Ive ever dealt with and I have an angry customer expecting a part that he paid for aswell as the part I paid for that was ignored an deletedOrder details below.Bill To: [redacted] Ship To: [redacted] Payment Info: Credit Card: MasterCard[redacted] Shipping Method: USPS Priority Mail 3-Day Order Details:Code Item Qty Price Grand Total G4PPR-L GPowerPUC Deluxe RGB Wheel Lighting Kit - L $$DSC-20% off, Christmas -$-$Subtotal: $Tax: $Shipping Cost: $Grand Total: $Thank you for your orderYour order number is [redacted], placed 12/05/at 02:16AMDesired Settlement: All I want is my order fulfilled with my dealer discount as ordered even without the extra holiday discountAny other action at this point will be a failureHope to work this out.[redacted]
Business
Response:
We have followed up on this order, and found it to be in good standing orderOrder # [redacted] placed on 12/5/to be sent to an alternate address other than the billing address is currently on
back order as the RGB LEDS will not be in inventory until mid next weekAt this point all orders that are currently awaiting for these particular LEDs will be fulfilled and sent outWe apologize for