Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]
Regards,
The loan officer did in fact inform the title company that we were first time home buyers and were not yet approved for the loanTherefore he asked Texas star title not to move forward with the survey until we were actually approvedTexas star title performed the survey anyway and then proceeded to keep the expense from my earnest moneyI have emails from Sean Ruffin to myself and Texas star title asking them to hold off on anything until he was fully sure that we would get approvedI just have a hard time believing a company like this would just keep someone's money who was doing nothing more than trying to buy a homeI read about several of these title companies on the internet, and now everyone will be reading about one more greedy title company that does not stop at preying on unknowing first time home buyersHard working people who give their money in earnest of getting a home, get robbed by people who figure if they can't get paid the legitimate way, due to a loan denialthey will just keep the money anyway. I will pursue this matter as far as I can for as long as I canIf nothing else future home buyers will learn about Texas Star title and warn lender's and other potential buyers to stay awayAfter all I'm sure there are plenty of other title companies willing to do the job without steeling from unknowing immigrants, and first timers
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]
Regards,
The loan officer did in fact inform the title company that we were first time home buyers and were not yet approved for the loanTherefore he asked Texas star title not to move forward with the survey until we were actually approvedTexas star title performed the survey anyway and then proceeded to keep the expense from my earnest moneyI have emails from Sean Ruffin to myself and Texas star title asking them to hold off on anything until he was fully sure that we would get approvedI just have a hard time believing a company like this would just keep someone's money who was doing nothing more than trying to buy a homeI read about several of these title companies on the internet, and now everyone will be reading about one more greedy title company that does not stop at preying on unknowing first time home buyersHard working people who give their money in earnest of getting a home, get robbed by people who figure if they can't get paid the legitimate way, due to a loan denialthey will just keep the money anyway. I will pursue this matter as far as I can for as long as I canIf nothing else future home buyers will learn about Texas Star title and warn lender's and other potential buyers to stay awayAfter all I'm sure there are plenty of other title companies willing to do the job without steeling from unknowing immigrants, and first timers