Ray And Sons Auto Repair

The area which was leaking at the time was the oil coolerThis is what the shop repaired and what we charged him forWhen the car came in weeks later the customer "said" it was leaking in the "exact same spot", which is incorrectAfter talking with my technicians they reported to me that the leak
is coming from the timing cover areaCustomer stated to me that timing chain had been replacedThis is where the oil leak is coming fromOur work is free from leaksAdditionally, if there was a leak in the oil cooler, the job is warrantied for a full days or miles as stated on the original invoiceCustomer needs to take the car back to the shop or the person who replaced the timing chain and have them warrantee the timing cover leakThis is an area we didn't work on and therefore cannot warranteeOur work is correctly done*** *** ###-###-####

The area which was leaking at the time was the oil cooler. This is what the shop repaired and what we charged him for. When the car came in weeks later the customer "said" it was leaking in the "exact same spot", which is incorrect. After talking with my technicians they reported to me that the leak...

is coming from the timing cover area. Customer stated to me that timing chain had been replaced. This is where the oil leak is coming from. Our work is free from leaks. Additionally, if there was a leak in the oil cooler, the job is warrantied for a full 90 days or 4000 miles as stated on the original invoice. Customer needs to take the car back to the shop or the person who replaced the timing chain and have them warrantee the timing cover leak. This is an area we didn't work on and therefore cannot warrantee. Our work is correctly done. [redacted] ###-###-####