Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] was aware that I was available all day everyday on Saturday, Sunday and Monday and home at 2PM Tuesday through ThursdayI only had a missed call from [redacted] once and on that voice message he mentioned he was unable to make it to my house that afternoonI called and left messages and also texted him several timesTwice he was unable to make it to my homeHe had given me a great price and that's why I wanted to work things out and maybe choose a different granite but I've had no repose on his end to repair the situationAt this point, I am requesting a full refund as I am unhappy with the product and I don't feel conformable doing business with his company Regards, [redacted] ***
We attempted to schedule numerous appointments to address the situation and provide the best solution available in order to resolve the issue as soon as possible Once we did finally contact the customer and schedule an appointment, they never showed up We made numerous attempts afterwards also with absolutely no response As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customerIt’s our goal to retain satisfied customers and will hope to serve them again in the future
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] was aware that I was available all day everyday on Saturday, Sunday and Monday and home at 2PM Tuesday through ThursdayI only had a missed call from [redacted] once and on that voice message he mentioned he was unable to make it to my house that afternoonI called and left messages and also texted him several timesTwice he was unable to make it to my homeHe had given me a great price and that's why I wanted to work things out and maybe choose a different granite but I've had no repose on his end to repair the situationAt this point, I am requesting a full refund as I am unhappy with the product and I don't feel conformable doing business with his company Regards, [redacted] ***
We attempted to schedule numerous appointments to address the situation and provide the best solution available in order to resolve the issue as soon as possible Once we did finally contact the customer and schedule an appointment, they never showed up We made numerous attempts afterwards also with absolutely no response As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customerIt’s our goal to retain satisfied customers and will hope to serve them again in the future