I spoke to [redacted] today and reviewed with her the concerns that she had on the windshield that was installed by an outside vendor on her MINI I explained to her that the heated windshield that was installed on her MINI is not a US option Customer was in agreement with this and I did advise her that if things were to change in the future, I would reach out to her I also apologized to her in regards to the advisor that did not respond to her first phone callOther than that, she is very pleased with our service center and looks forward to her future visits here Thank you so much for your services Sincerely, [redacted]
I spoke to [redacted] today and reviewed with her the concerns that she had on the windshield that was installed by an outside vendor on her MINI I explained to her that the heated windshield that was installed on her MINI is not a US option Customer was in agreement with this and I did advise her that if things were to change in the future, I would reach out to her I also apologized to her in regards to the advisor that did not respond to her first phone callOther than that, she is very pleased with our service center and looks forward to her future visits here Thank you so much for your services Sincerely, [redacted]