We have contacted the customer and provided a full refund, for the delay on this less than truckload shipmentIn our in***igation of this matter we found that the customer booked the shipment as a Less than Truckload shipment when it should have been a dedicated truck shipment given the requirements for deliveryGood communications is key in transporting time sensitive itemsWe apologize for any inconvenience this may have caused
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that although this issue is resolved this company does not live by their serviceWe specifically stated this had to be delivered by a certain date, was on the contract and they still wanted to argue this was a partial and communication is key? We put everything in writingThis does not resolve my concern this company is acting in a fraudulent manner.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
We have contacted the customer and provided a full refund, for the delay on this less than truckload shipment. In our in[redacted]igation of this matter we found that the customer booked the shipment as a Less than Truckload shipment when it should have been a dedicated truck shipment given the...
requirements for delivery. Good communications is key in transporting time sensitive items. We apologize for any inconvenience this may have caused.
We have contacted the customer and provided a full refund, for the delay on this less than truckload shipmentIn our in***igation of this matter we found that the customer booked the shipment as a Less than Truckload shipment when it should have been a dedicated truck shipment given the requirements for deliveryGood communications is key in transporting time sensitive itemsWe apologize for any inconvenience this may have caused
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that although this issue is resolved this company does not live by their serviceWe specifically stated this had to be delivered by a certain date, was on the contract and they still wanted to argue this was a partial and communication is key? We put everything in writingThis does not resolve my concern this company is acting in a fraudulent manner.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
We have contacted the customer and provided a full refund, for the delay on this less than truckload shipment. In our in[redacted]igation of this matter we found that the customer booked the shipment as a Less than Truckload shipment when it should have been a dedicated truck shipment given the...
requirements for delivery. Good communications is key in transporting time sensitive items. We apologize for any inconvenience this may have caused.