Raymond Johnson Heating, A/C, Electrical Contractor

Things started well but unfortunately this organization turned out to be dishonestI was moving my elderly father from Boynton Beach to Lake MaryI was told this was an "Orlando" based move (makes sense) but in the end was charged as a Tampa based move - the only place they are located I felt bad because both Belinda and Mary were nice and helpful while booking, it is too bad they could not be honestThe actual movers, Jamal and Jay were actually excellent - not their fault for the deception at all In addition to the overcharges there was a very unpleasant exchange mid way through when payment was demanded at the pack up in Boynton Beach, rather than at the unload in Lake Mary where my husband was with the certified check, and where their contract states that payment is to be madeThis is where Mary's true colors came out As with all movers - be very careful getting an explanation of their services - where they start charging travel timeThe initial estimate is always a low-ball but for them it was a complete lieThey have earned a poor review and lost my recommendations to othersStay away!!

They verbally quoted me men, hoursThey put two men on the contract without mentioning it to me when I signed it on lineWhen the workers came they said it takes about hours and they mentioned that this is usually happening that they quote less and by the time the movers come there is no choice left but paying the extraWith the downpayment you make you can't cancel it either
They charge extra for the wrapping and if you say no, they want you to sign a waiver formThey broke a lamp and told me sorryJust go on line and file a claim! We ended up to help them to be able to make it hoursI will never use them again

Things started well but unfortunately this organization turned out to be dishonest. I was moving my elderly father from Boynton Beach to Lake Mary. I was told this was an "Orlando" based move (makes sense) but in the end was charged as a Tampa based move - the only place they are located.
I felt bad because both Belinda and Mary were nice and helpful while booking, it is too bad they could not be honest. The actual movers, Jamal and Jay were actually excellent - not their fault for the deception at all.

In addition to the overcharges there was a very unpleasant exchange mid way through when payment was demanded at the pack up in Boynton Beach, rather than at the unload in Lake Mary where my husband was with the certified check, and where their contract states that payment is to be made. This is where Mary's true colors came out.

As with all movers - be very careful getting an explanation of their services - where they start charging travel time. The initial estimate is always a low-ball but for them it was a complete lie. They have earned a poor review and lost my recommendations to others. Stay away!!