Ray's Auto

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Verdana, sans-serif; font-size: 12px;">I do not dispute that my daughter should not have parked in a CVS spot as long as she did.  She was parked under a sign that Stated "Parking for CVS Customers Only".  The comment about the Ellis parking lot has no bearing on this issue since she was in a CVS spot.  She was not aware that the signs meant current shoppers that are physically in the store.  She made a purchase in the store and therefore was a "customer". (I called CVS and spoke to the assistant manager who informed me that CVS has nothing to do with the cars being towed i.e. "paging of customers".
My complaint is with the predatory methods of this business especially when preying upon college students (whose cars are clearly identified by student parking stickers on their windshields).  The business informed me that a large (majority?) number of vehicles that they towed belonged to college students.
The business may not have actually committed insurance fraud, none was committed since we did not submit a claim. Yet offering to and actually falsifying "over writing" the paperwork to facilitate a false insurance claim is in my opinion an unscrupulous business practice.  Apparently the drivers will from now on "mark tow zone and leave it as it is no matter what the excuse", so someone at this place of business must realize they were not completely above board.
Thank you
Regards,
[redacted]