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RC Towing

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RC Towing Reviews (3)

This is a lie my car was never left any where after the shop refused to fix my issue Rc towing picked my car up without calling me to come get it I will pay 185 for tow back to my address thats all this is fraud.This is fraud under California law lien code Po72

Review: This is Mr. [redacted] on the date of 2/25/16. I received a letter from West Coast Lien Services about my 2001 [redacted] Durango I spoke with a [redacted] he wouldn't give a last name he says my car had been there since 2/10/16. They mailed me a letter on 2/23/2016.Desired Settlement: I will pay for 180 Towing expense and Im going to make a police report if needed.

Business

Response:

On 2/10/2016, we got a call from [redacted] (at [redacted]), that a customer had left a vehicle on their facilities for over six weeks without returning their calls or contacting them whatsoever. Thus, they needed the vehicle removed from their premises and we proceeded with a private property impound on the above mentioned day. On 2/22/2016, we processed a lien through [redacted]. By law, we can claim back fees on an impound for up to 15 days. The sole reason why the lien was processed on the 2/22 is because the above mentioned lien company was closed on 2/15 for President's Day holiday. Mr. [redacted], the owner of the vehicle, called us to enquire about the vehicle, claiming that he was not aware that the vehicle had been towed from [redacted], explaining that he had been out of town for a few months. We proceeded to inform and explain to Mr. [redacted] about the situation of his vehicle and how it ended in our possession. At this time, we also offered him a settlement for $450.00, as we had no interest on his vehicle whatsoever. Nevertheless, Mr. [redacted] declined the offer and proceeded to make an unreasonable complaint to the Revdex.com. As of today, fees owed on the vehicle are as follows: $185 for the tow, $70 for lien process, 41 days of storage at $55 per day $2255, for a total of $2510. Yet, Mr. [redacted] is more than welcome to pick up his vehicle today for the reasonable amount of $850, as we repeatedly state that we have no interest on his vehicle. Considering the fact that this deal represents a $1660 loss to our company, we are providing, once more, a more than fair deal for the customer to pick up his vehicle. If Mr. [redacted] still does not agree to this deal, his other option is to surrender the title of his vehicle to our company, in order to avoid further collection action. If there are any further questions, you are more than welcome to contact us.Also, attached to this email is a copy of the invoice from when the vehicle was picked up, authorized and signed by [redacted].

Consumer

Response:

This is a lie my car was never left any where after the shop refused to fix my issue Rc towing picked my car up without calling me to come get it I will pay 185 for tow back to my address thats all this is fraud.This is fraud under California law lien code Po72

Business

Response:

It does not make a difference with the settlement anymore since the lien cleared today. For future reference, tow companies do not go out and tow vehicles from private properties without previous authorization from the premise or property management. Everything has been done legally. Tow companies do not call owners of private impounds because we have no access to their information. Customers are responsible for where they leave their vehicles and are responsible of calling the tow company in case their vehicle has been impounded. We take pride on doing things the right way and giving customers a chance to take their vehicles, as we have no interest on keeping them.

Review: RC Towing pushed my Car into a light Post. And damaged my bumper. Now they are saying that it isn't their fault. The driver is saying that he never pushed the vehicle.

The tow truck driver unloaded my car in the middle of a street. And he is saying that he never touched it after that. Wrong, he and 2 other men pushed it into a parking space. Running it into a light post. Is it imaginable to believe that a tow company would drop a vehicle in the middle of the road.

RC Towing is not telling the truth. Nobody would drop a car in the middle of the road!Desired Settlement: I would like RC towing to pay for the damages to my car.

Business

Response:

Good afternoon,

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Description: Towing - Automotive

Address: 20 West 400 North, Brigham City, Utah, United States, 84302

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