We have the manufacture werrenty on are product it does not include mess use the product and the HoverBoard u brought back clearly had damage on it from crashing and crashing does not cover by the warranty and are policy is posted at the store says mess use of product and crashing it is not covered... in the werrenty.
Sorry but we do not sell ride on vehicle and we don't ship from China you have to come to our store to buy in person we don't have a website to sell online and your in Canada how did u buy from us, these person is a scam or got the wrong business
Initial Business Response /* (1000, 5, 2016/01/06) */
We do have a seven days exchange policy from the day the Custmer purchase the product for any manufactured defect no refundand the Custmer agreed to our company policy by signing at the credit card slip, And we did tell her our policy before
she made the purchaseHer item well be still in the store for the next days then after that we don't take responsibility of her item that she bought and left it in our store
At the bottom I attached her signetsure on are policy when she made the purshese
customer satisfaction one of are honors in our businessThx for the understanding
We have the manufacture werrenty on are product it does not include mess use the product and the HoverBoard u brought back clearly had damage on it from crashing and crashing does not cover by the warranty and are policy is posted at the store says mess use of product and crashing it is not covered...
We have the manufacture werrenty on are product it does not include mess use the product and the HoverBoard u brought back clearly had damage on it from crashing and crashing does not cover by the warranty and are policy is posted at the store says mess use of product and crashing it is not covered... in the werrenty.
Sorry but we do not sell ride on vehicle and we don't ship from China you have to come to our store to buy in person we don't have a website to sell online and your in Canada how did u buy from us, these person is a scam or got the wrong business
Initial Business Response /* (1000, 5, 2016/01/06) */
We do have a seven days exchange policy from the day the Custmer purchase the product for any manufactured defect no refundand the Custmer agreed to our company policy by signing at the credit card slip, And we did tell her our policy before
she made the purchaseHer item well be still in the store for the next days then after that we don't take responsibility of her item that she bought and left it in our store
At the bottom I attached her signetsure on are policy when she made the purshese
customer satisfaction one of are honors in our businessThx for the understanding
We have the manufacture werrenty on are product it does not include mess use the product and the HoverBoard u brought back clearly had damage on it from crashing and crashing does not cover by the warranty and are policy is posted at the store says mess use of product and crashing it is not covered...
in the werrenty.