Consumer left voicemail that the dispute would not have been resolved without Revdex.com assistance The business did not schedule until a day or two after he filed the complaint
Initial Business Response / [redacted] (1000, 5, 2016/04/14) */ Business calledThis job was done over a year ago and the consumer still has not paidHe believes the job was done completely and correctlyHowever, he agreed to send crews out to both sites at the consumer's requestThe consumer did not show up, and since there was no water available, the crews wasted their timeHe is not sure what more he can do to please the consumer, but he wants to be paid Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/04/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) Neither of the two jobs were completed properly in the first placeI made it very clear from day that I would pay for the job in its entirety once it was done properlyTo date, it has not been done A few weeks ago, they finally agreed to come out and fix the job (finally admitting that it wasn't done properly), but did not inform me that they needed to have water available I subsequently asked another concrete leveling company to give their opinion and an estimate of what it would take to fix what was doneThey agreed that the job was NOT done properly, and pointed out exactly what SHOULD have been done - both in terms of the results that should've been achieved, and the technique used For example, he said there are not enough holes drilled, and the ones that were drilled are too far apart, creating "columns" of material under the slab, rather than filling the void properlyHe suggested that, with the way RCdid it, the slab would've "moved quickly" but then would settle back quickly, exactly as it hasHe was also very surprised that RCdoes not provide a warranty on their work, and refused to fix it At the second property, RCinitially said the job was completed properlyAfter they went back to take another look (a year and a half later), they admitted that they didn't do it properly, but blamed it on a piece of door trim that needed to be cut Like I said, I no longer want RCConcrete to attempt to complete the job they startedI have no confidence in their ability to properly do the jobI would instead like to hire this other company to PROPERLY perform the concrete leveling - the way it SHOULD have been done in the first timeI want RCConcrete Leveling to stop harassing and threatening me, and simply go away I've attached two separate transcripts from text conversations that I've had with "Steve" and an unknown/unidentified person from the companyStarting with January 20th, you can see the conversation I had with Steve (that he initiated)In this document you can also see his second message from April 7th - seemingly unaware of his commitment to go back and review the work that was doneThe second document is a conversation is from a different number, from an unknown/unidentified individual
Consumer left voicemail that the dispute would not have been resolved without Revdex.com assistance The business did not schedule until a day or two after he filed the complaint
Initial Business Response / [redacted] (1000, 5, 2016/04/14) */ Business calledThis job was done over a year ago and the consumer still has not paidHe believes the job was done completely and correctlyHowever, he agreed to send crews out to both sites at the consumer's requestThe consumer did not show up, and since there was no water available, the crews wasted their timeHe is not sure what more he can do to please the consumer, but he wants to be paid Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/04/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) Neither of the two jobs were completed properly in the first placeI made it very clear from day that I would pay for the job in its entirety once it was done properlyTo date, it has not been done A few weeks ago, they finally agreed to come out and fix the job (finally admitting that it wasn't done properly), but did not inform me that they needed to have water available I subsequently asked another concrete leveling company to give their opinion and an estimate of what it would take to fix what was doneThey agreed that the job was NOT done properly, and pointed out exactly what SHOULD have been done - both in terms of the results that should've been achieved, and the technique used For example, he said there are not enough holes drilled, and the ones that were drilled are too far apart, creating "columns" of material under the slab, rather than filling the void properlyHe suggested that, with the way RCdid it, the slab would've "moved quickly" but then would settle back quickly, exactly as it hasHe was also very surprised that RCdoes not provide a warranty on their work, and refused to fix it At the second property, RCinitially said the job was completed properlyAfter they went back to take another look (a year and a half later), they admitted that they didn't do it properly, but blamed it on a piece of door trim that needed to be cut Like I said, I no longer want RCConcrete to attempt to complete the job they startedI have no confidence in their ability to properly do the jobI would instead like to hire this other company to PROPERLY perform the concrete leveling - the way it SHOULD have been done in the first timeI want RCConcrete Leveling to stop harassing and threatening me, and simply go away I've attached two separate transcripts from text conversations that I've had with "Steve" and an unknown/unidentified person from the companyStarting with January 20th, you can see the conversation I had with Steve (that he initiated)In this document you can also see his second message from April 7th - seemingly unaware of his commitment to go back and review the work that was doneThe second document is a conversation is from a different number, from an unknown/unidentified individual