Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from CS Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from Customer serviceEvery time I call the no one answers the phone and you can not leave a voice mail because line #is fullCalled again left message on [redacted] voice mailCalled again leave a message on [redacted] Gvoice mailPaid with my Debit card, the money was taken out of my account on the 18th if April I would like my product and my $back because I did not receive my merchandise in days
No product received,after I made the purchase I went online and made a purchase for $at https://www.empresshaircare.com/on 2/Have not received an email cofirmation of this purchase nor I was I able to contact anyone at 1866-my- regroWhen I tried to call I got no answerMy order # is XXXXXX and my customer id is XXXXXX
It has been days and no product, no response to phone callsI have made the payment with my card and even emailed 3/ 13/ and 3/ 21/
It has been days and no product and no response to phone callsI have made the payment with my card and even emailed the office twice 3/ 13/ and 3/ 21/ And I have stopped by the office on 3/ 16/ and left my phone number on a printed out receiptThis company has not called or inquired about my purchase or refunded my money the product has not been shipped.And I would like a full refund because they haven't sent me anything or called and I want nothing else to do with this company just my money back
Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from CS
Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from Customer serviceEvery time I call the no one answers the phone and you can not leave a voice mail because line #is fullCalled again left message on *** voice mailCalled again leave a message on *** Gvoice mailPaid with my Debit card, the money was taken out of my account on the 18th if April I would like my product and my $back because I did not receive my merchandise in days
No product received,after I made the purchase
I went online and made a purchase for $at https://www.empresshaircare.com/on 2/Have not received an email cofirmation of this purchase nor I was I able to contact anyone at 1866-my- regroWhen I tried to call I got no answerMy order # is XXXXXX and my customer id is XXXXXX
Ordered item, billed but never received Unable to contact via phone/email
Order placed on 4/24/Credit card billed on 4/25/Continuously checked account to see if shippedBegan calling company on 5/1/to no availHave called and sent emailsNo response at all and my account still states "not yet shipped"I am confused as to how this company thinks it's ok to take people's money without providing the product
products ordered May 6, 2016, order #As of to date I have not received any items from Empress Hair Regro Co
date may/6/16, order #25626, Empress received my money from the bank, yet I still have no productsI got (2) emails, Transaction Receipt and an email stating my order is now being processed with order detailsPayment amt$36.92, Payment Method, visa debitTried to contact Empress, but no response, Everyone is so busy, mailboxes full you, couldn't leave a messageWhat type of business is this, I have never had this problem with Empress
I order in hair product's on August 15th that I have not receive yet I have call these people several time's and you never get a answer
On August 15th I order several hair product's from this company and I have not receive them as of this date Sept 24th My order #XXXXX I paid for this order with my debit card and the money was taken out for this order I ordered the following hair care product's
Re-Gro Break-No-More Cream Oil 4oz #EXXXXX
Re-Gro Break-No-More Spot Breaking Oil 4oz #XXXXX
for Edge Oil & Thickening Cream #EXXXXX
Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from CS Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from Customer serviceEvery time I call the no one answers the phone and you can not leave a voice mail because line #is fullCalled again left message on [redacted] voice mailCalled again leave a message on [redacted] Gvoice mailPaid with my Debit card, the money was taken out of my account on the 18th if April I would like my product and my $back because I did not receive my merchandise in days
No product received,after I made the purchase I went online and made a purchase for $at https://www.empresshaircare.com/on 2/Have not received an email cofirmation of this purchase nor I was I able to contact anyone at 1866-my- regroWhen I tried to call I got no answerMy order # is XXXXXX and my customer id is XXXXXX
It has been days and no product, no response to phone callsI have made the payment with my card and even emailed 3/ 13/ and 3/ 21/
It has been days and no product and no response to phone callsI have made the payment with my card and even emailed the office twice 3/ 13/ and 3/ 21/ And I have stopped by the office on 3/ 16/ and left my phone number on a printed out receiptThis company has not called or inquired about my purchase or refunded my money the product has not been shipped.And I would like a full refund because they haven't sent me anything or called and I want nothing else to do with this company just my money back
Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from CS
Order and paid for the product April 16, Paid an extra $for a rush orderAs of today I still have not received my order/no response from Customer serviceEvery time I call the no one answers the phone and you can not leave a voice mail because line #is fullCalled again left message on *** voice mailCalled again leave a message on *** Gvoice mailPaid with my Debit card, the money was taken out of my account on the 18th if April I would like my product and my $back because I did not receive my merchandise in days
No product received,after I made the purchase
I went online and made a purchase for $at https://www.empresshaircare.com/on 2/Have not received an email cofirmation of this purchase nor I was I able to contact anyone at 1866-my- regroWhen I tried to call I got no answerMy order # is XXXXXX and my customer id is XXXXXX
Ordered item, billed but never received Unable to contact via phone/email
Order placed on 4/24/Credit card billed on 4/25/Continuously checked account to see if shippedBegan calling company on 5/1/to no availHave called and sent emailsNo response at all and my account still states "not yet shipped"I am confused as to how this company thinks it's ok to take people's money without providing the product
products ordered May 6, 2016, order #As of to date I have not received any items from Empress Hair Regro Co
date may/6/16, order #25626, Empress received my money from the bank, yet I still have no productsI got (2) emails, Transaction Receipt and an email stating my order is now being processed with order detailsPayment amt$36.92, Payment Method, visa debitTried to contact Empress, but no response, Everyone is so busy, mailboxes full you, couldn't leave a messageWhat type of business is this, I have never had this problem with Empress
I order in hair product's on August 15th that I have not receive yet I have call these people several time's and you never get a answer
On August 15th I order several hair product's from this company and I have not receive them as of this date Sept 24th My order #XXXXX I paid for this order with my debit card and the money was taken out for this order I ordered the following hair care product's
Re-Gro Break-No-More Cream Oil 4oz #EXXXXX
Re-Gro Break-No-More Spot Breaking Oil 4oz #XXXXX
for Edge Oil & Thickening Cream #EXXXXX