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RCOR Technologies Corporation

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RCOR Technologies Corporation Reviews (1)

Complaint[redacted] of RCOR Technologies was not only rude and dishonest, but he provided us with the worst service imaginable. We have suffered through countless months of dealing with his excuses for unfinished jobs, messes left in our office from his horrible "handywork", and countless unanswered emails; and to top it all off we now have no ability to hire a new IT person becaused he has no records kept on the work he did in our office. We asked for the following information:1, License keys for Microsoft Office for all our computers2. Username and password for the Asus router3. What is the purpose of the Intel networking device in the ceiling of the electrical closet4. Administrator username and password for Server computer5. There is a data wall outlet in the doctor's office next to electrical closet under the router. Where does this outlet go to in the suite?He then proceeded to tell us that he has no access to that information because they delete it after 3 months due to HIPPA. He also told us that he left the passwords in an envelope next the the server computer monitor, which we have never had.We are now left with no ability for another IT person to access our system. Dealing with [redacted] and his company has been an absolute nightmare. The lack of professionalism and lack of human decency is appalling.Desired SettlementWe need all of the information requested above in the complaint description so that we are able to hire new IT support.

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Description: Computer System Consultants, Computer Software Services

Address: PO Box 71037, Durham, North Carolina, United States, 27722-1037

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