RCTIK

I ordered a case on on april 26 and I have still not received it. I got 2 stickers from them and nothing else. no one will email me back. last emil was lat week and they gave me tracking for 2 stickers but no watch case. now my watch has scratches and is not new or protected because I have been waiting on my case. horrible company. I will post negative remarks towards them on all my social media outlets...

I ordered products from this company on May 2, 2020 and I still haven’t received my order. Today is May 16, 2020 and I have already reached out to them via email and social media and I haven’t gotten a response. I want to cancel my order. They have already taken my money, but I haven’t received my order.

Product was ordered on 3-23-2020. On 4-8-2020 I sent an email requesting information on when item I purchased would be shipped.I received a reply on 4-8-2020 stating they were sorry things were delayed due to COVID 19. On 4-20-2020 I sent an email requesting a refund as the item still had not shipped. No reply from seller. On 4-26-2020 another email was sent requesting a refund. On 4-29-2020 I received an email that they have had email issues and offered a 20% discount on the product. On 4-29-2020 I sent an email once again requesting a 100% refund. On 5-2-2020 I received an email advising they would send my request up the proper channel for my request. On 5-4-20 an email was received that order number *** was shipped. After checking several times the tracking number provided no package has ever been delivered to ***. I would like a full refund. No discount, no promo offer just a REFUND.

I made a purchase on April 18th from the RCTIK website. I did not receive confirmation, but my credit card was charged. I reached out via email asking for confirmation. I received a response days later from a representative asking for my confirmation number. I explained to them that I did not have a confirmation number because I never received one, RCTIK never responded to this email. I emailed them 3 more times and received no response. I began to notice on their *** page that customers were commenting on their posts explaining similar issues I had; orders being placed, money being collected, services not being rendered, and not being responded to when reaching out to RCTIK. I began to comment my experiences on RCTIK's *** posts. Keep in mind that RCTIK is continuing to post on their *** page as customers are trying to contact them, and not responding to them. RCTIK began to delete my comments, I have screenshots to prove it. I then sent 4 messages to RCTIK on ***, no response. Days later they blocked me from their *** page. I have sense flagged the purchase as fraud on my credit card, and I am reaching out to the state's attorney general.

THE WORST CUSTOMER SERVICE!!!!!!! I ordered my case over two months ago. I understand there is a Pandemic going on but to not even have the decency to contact you customer with a order conformation of answer back via Instagram but constantly post. That is just plain rude. I just want my money back at this point. They charged the card instantly but didn't even send a email of a conformation.

3 weeks no case, No tracking number.. asked for refund ,no refund, no product, terrible company

I ordered my phone case a week ago . Haven’t heard anything from them.. so I tried to cancel my order.. still no reply or order confirmation.. but they took my money.. I’d like to cancel and have my money refunded

I purchased a case from RCTIK received a confirmation and withdrawal of funds from my account on 4-11-2020. I follow emailed to check on the shipping of my order on the 4-17-2020 and received a response saying because of COVID-19 production and shipping had been hindered and delayed. I understand completely. I asked for a refund but never received one. I emailed on the 17th, 25th and 28th. No response from the 25th and 28th emails. They did send me link for a free sticker for my troubles but I could care less, just want my money back

Item was never received after two months . No response to emails . They have blocked me on Facebook and Instagram . I have sent direct messages to other users they will not send item. Their address is vauge and doesn’t have street number . No business phone . I am disputing it with my bank and that has its own headaches . Stay away from them.

Never received package and have made several attempts to reach but no response

I ordered a phone case from them, I have not received it and they will not refund my money. I have emailed them several times and get a vague response.