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RDU Yellow Taxi Cab

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RDU Yellow Taxi Cab Reviews (3)

Booked a reservation via website. Website has a "flat rate" tab that advertises the flat rates from different cities to RDU, they wouldon't not honor.On 03/07/16 I booked a reservation via [redacted] for a cab ride to the RDU Airport from Butner, NC on 03/08/16 at 4:30 am. Confirmation number [redacted]. The website has a tab called "flat rates" which advertises the different flat rates for rides from different cities around North Carolina to RDU. At 4:30 am on 03/08/16 there was no cab to pick me up. I called the phone number provided in the email and spoke to a woman named [redacted] who said they had not received my reservation. She came to pick me up, but did not arrive until 5 am. When I arrived at the airport the meter read $70, but she said she would only charge me $50 since she was so late. I showed her the website ([redacted]) that showed the $30 flat rate from Butner to RDU, and she said she could not honor that and their company did not offer flat rates. I asked her why their website was advertising flat rates with the name of their company, a picture of the car with the same phone number as the car I was riding in, and she said it must not have been their website. As I did not want to miss my flight, so I paid the $50 for the ride on my Visa credit card. I do not feel like they should be allowed to advertise flat rates if they will not honor them. It is false advertising through and through. I would not have booked a taxi if I knew I was going to be charged so much. Desired SettlementI would like for RDU Yellow Cab to change their website so unsuspecting travellers will not be overcharged for rides due to their false advertising. It is not right to advertise something then wait until someone is trying to rush to catch a plane to gouge them. I would also like a refund based on the fact that they lost my reservation and we're so late in picking me up. I almost missed my flight, and my bags were delayed due to late check in and have to be picked up from the airport at a later date.

I left my cellabar phone in the cabthey refused to give it back to because I do not reember the cab numberDesired SettlementI paid them $35 for my trips that day It was a trace phone. I will settle for $25 dallors

Company took my credit card info then ran my card without giving me the cost of services first and never received the service either.I called to get my diabled father a ride home from the airport, gave the rep. my cc info and was waiting for an email to confirm the car service. when I got the email, they had already charged my card 160.00 without my consent. When I called back the rep and the owner were very nasty, rude, condescending and did not issue my refund or offer any help or other services to accomodate my disabled father. /////Desired SettlementI want my money refunded, and apology written by the owner and the rep /////

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Description: Airport Taxis

Address: 1008 W Chapel Hill St, Durham, North Carolina, United States, 27701-3026

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