I had a great experience with Mr. Rooter. I had a really tough time removing an old kitchen faucet. Really tight location between the sink and the wall. Decided to give in and call for help. Liked the fact that they don't charge more for weekend or after hours service. The appointment was booked with flexibility. The booking staff were friendly and efficient. The plumber, [redacted], showed up precisely on time. He was had a pleasant demeanour and obviously knew his stuff. As a result, he got the job done quickly. I wasn't expecting it, but he decided not to charge me because it took like 10 min. I think this demonstrates that [redacted] was an honest fellow, and that the company values their reputation by giving that latitude to their employees. I wouldn't hesitate calling Mr. Router again given their honest, efficient service, right from booking an appointment to getting the job done.
Thought I would let you know about our experience. Today we contacted your company concerning a drain blockage. Within a hour Mr. Guy G[redacted] came at the door.
Mr. Guy G[redacted] was not only polite, friendly but very knowledgeable . He went to great lengths to make sure the job was done properly. We are delighted with the result not only with the drainage but he left no mess behind.
We would have no hesitation in recommending Mr. Guy G[redacted] and your company to other potential users. He is a great asset to your company.
Jody from Mr. Rooter was the service person who did the plumbing at our home this past week. He was very professional. knowledgeable and helpful for our needs. I wish all our experiences were this positive. Pat and Frank
I had a great experience with Mr. Rooter. I had a really tough time removing an old kitchen faucet. Really tight location between the sink and the wall. Decided to give in and call for help. Liked the fact that they don't charge more for weekend or after hours service. The appointment was booked with flexibility. The booking staff were friendly and efficient. The plumber, [redacted], showed up precisely on time. He was had a pleasant demeanour and obviously knew his stuff. As a result, he got the job done quickly. I wasn't expecting it, but he decided not to charge me because it took like 10 min. I think this demonstrates that [redacted] was an honest fellow, and that the company values their reputation by giving that latitude to their employees. I wouldn't hesitate calling Mr. Router again given their honest, efficient service, right from booking an appointment to getting the job done.
Thought I would let you know about our experience. Today we contacted your company concerning a drain blockage. Within a hour Mr. Guy G[redacted] came at the door.
Mr. Guy G[redacted] was not only polite, friendly but very knowledgeable . He went to great lengths to make sure the job was done properly. We are delighted with the result not only with the drainage but he left no mess behind.
We would have no hesitation in recommending Mr. Guy G[redacted] and your company to other potential users. He is a great asset to your company.
Thanks for a job well done.
Yours sincerely,
Krish
Jody from Mr. Rooter was the service person who did the plumbing at our home this past week. He was very professional. knowledgeable and helpful for our needs. I wish all our experiences were this positive. Pat and Frank