Re/Max Performance Realty

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have provided REMAX in *** with proof that *** *** did have a key made without the home owners permission Also, I asked my son for a copy of he cancelled check he gave Mr*** as commission but my son compensated him another way Mr *** lied and said the owners wanted my son to give him a commission on the sale by owner The owners said they didn't remember doing any such thing
Regards,
*** ***

In relation to the question of listing being overpriced - Our agent listed the property for suggested price of $214,500 which he said would leave room for negation or price reduction if no offers were received in timely manner. The agent listed property in MLS, advertised property in local...

paper, The Real Estate Book and had a Public Open House. After having the listing for two months the agent asked to reduce price and owner wanted listing withdrawn from agent. THE OWNER HAS RE-LISTED PROPERTY WITH ANOTHER AGENT IN OUR OFFICE AT A REDUCED PRICE.The Purchase of new home - No Commission was received by our agent or office! Our agent asked her son if he wanted VAR Full Service Representation and at that point would have asked for commission to be paid. The son refused representation and completed a generic purchase agreement given to him by our agent. Her son was very appreciative of the help received by our agent.We at RE/MAX strive to keep every client happy, we immediately withdrew the listing when the owner requested release! We now have her listing with another agent and hope to get her under contractquickly!Sincerely,[redacted]Principle Broker

Review: Mr. [redacted] , who works for REMAX ,over estimated the value of my home for sale by $16,000-$25,000 and had it for two months and never once showed it. The first week it was listed, three realtors told him it was too high. He would not lower it. After my son had concluded all arrangements regarding the purchase of a new house, Mr. [redacted] asked the owners to ask my son for his commission? HE DID NO WORK ON THE PURCHASING ARRANGEMENTS. He did not ask me as I have no money to give so he went directly to my son who did not want me to worry as I am a senior citizen.Desired Settlement: A full refund of the commission and an apology . I don't know the amount of the commission

Business

Response:

In relation to the question of listing being overpriced - Our agent listed the property for suggested price of $214,500 which he said would leave room for negation or price reduction if no offers were received in timely manner. The agent listed property in MLS, advertised property in local paper, The Real Estate Book and had a Public Open House. After having the listing for two months the agent asked to reduce price and owner wanted listing withdrawn from agent. THE OWNER HAS RE-LISTED PROPERTY WITH ANOTHER AGENT IN OUR OFFICE AT A REDUCED PRICE.The Purchase of new home - No Commission was received by our agent or office! Our agent asked her son if he wanted VAR Full Service Representation and at that point would have asked for commission to be paid. The son refused representation and completed a generic purchase agreement given to him by our agent. Her son was very appreciative of the help received by our agent.We at RE/MAX strive to keep every client happy, we immediately withdrew the listing when the owner requested release! We now have her listing with another agent and hope to get her under contractquickly!Sincerely,[redacted]Principle Broker

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I have provided REMAX in [redacted] with proof that [redacted] did have a key made without the home owners permission. Also, I asked my son for a copy of he cancelled check he gave Mr. [redacted] as commission but my son compensated him another way. Mr [redacted] lied and said the owners wanted my son to give him a commission on the sale by owner. The owners said they didn't remember doing any such thing.

Regards,