We got to the bottom and followon thisThe story that Tonya presented is inaccurateHer sister, Toni brought in her clothes (see receipt attached)It is our practice to fill this slip out for EVERY customer that brings in clothes to sell (WI requirement)--we have no record that Ms[redacted] brought the clothesHer sister Toni brought in her clothesStore manager [redacted] called Ms [redacted] (sister) last week and Ms [redacted] confirmed the story that she brought in clothes for her sister *** [redacted] proceeded to tell her that her sister [redacted] was mad at her for allowing her clothes to be donatedWhen customers drop off clothes at Re-threads to sell, they are told of the policy and the donation process and they SIGN the slipWe feel that we did our job in explaining the process at Re-threads to the person that brought in the clothes (her sister) and that Ms [redacted] presented an inaccurate story desiring to get money from us without any justificationSince Ms [redacted] did NOT drop off her clothes and her sister did (attached documentation as proof and Najah's personal phone call last week) this complaint is falseRespectfully, [redacted] Store Owner
We got to the bottom and followed-up on this. The story that Tonya presented is inaccurate. Her sister, Toni brought in her clothes (see receipt attached). It is our...
practice to fill this slip out for EVERY customer that brings in clothes to sell (WI requirement)--we have no record that Ms.[redacted] brought the clothes. Her sister Toni brought in her clothes. Store manager [redacted] called Ms. [redacted] (sister) last week and Ms. [redacted] confirmed the story that she brought in clothes for her sister [redacted] proceeded to tell her that her sister [redacted] was mad at her for allowing her clothes to be donated. When customers drop off clothes at Re-threads to sell, they are told of the policy and the donation process and they SIGN the slip.
We feel that we did our job in explaining the process at Re-threads to the person that brought in the clothes (her sister) and that Ms. [redacted] presented an inaccurate story desiring to get money from us without any justification. Since Ms. [redacted] did NOT drop off her clothes and her sister did (attached documentation as proof and Najah's personal phone call last week) this complaint is false.
Respectfully,
[redacted]
Store Owner
We got to the bottom and followon thisThe story that Tonya presented is inaccurateHer sister, Toni brought in her clothes (see receipt attached)It is our practice to fill this slip out for EVERY customer that brings in clothes to sell (WI requirement)--we have no record that Ms[redacted] brought the clothesHer sister Toni brought in her clothesStore manager [redacted] called Ms [redacted] (sister) last week and Ms [redacted] confirmed the story that she brought in clothes for her sister *** [redacted] proceeded to tell her that her sister [redacted] was mad at her for allowing her clothes to be donatedWhen customers drop off clothes at Re-threads to sell, they are told of the policy and the donation process and they SIGN the slipWe feel that we did our job in explaining the process at Re-threads to the person that brought in the clothes (her sister) and that Ms [redacted] presented an inaccurate story desiring to get money from us without any justificationSince Ms [redacted] did NOT drop off her clothes and her sister did (attached documentation as proof and Najah's personal phone call last week) this complaint is falseRespectfully, [redacted] Store Owner
We got to the bottom and followed-up on this. The story that Tonya presented is inaccurate. Her sister, Toni brought in her clothes (see receipt attached). It is our...
practice to fill this slip out for EVERY customer that brings in clothes to sell (WI requirement)--we have no record that Ms.[redacted] brought the clothes. Her sister Toni brought in her clothes. Store manager [redacted] called Ms. [redacted] (sister) last week and Ms. [redacted] confirmed the story that she brought in clothes for her sister [redacted] proceeded to tell her that her sister [redacted] was mad at her for allowing her clothes to be donated. When customers drop off clothes at Re-threads to sell, they are told of the policy and the donation process and they SIGN the slip.
We feel that we did our job in explaining the process at Re-threads to the person that brought in the clothes (her sister) and that Ms. [redacted] presented an inaccurate story desiring to get money from us without any justification. Since Ms. [redacted] did NOT drop off her clothes and her sister did (attached documentation as proof and Najah's personal phone call last week) this complaint is false.
Respectfully,
[redacted]
Store Owner