Readers Club Home Office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThank you very much

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Initial Business Response / [redacted] (1000, 5, 2015/07/16) */ Dear Mr***, Readers Club Home Office Inc (RCHO) is in receipt of the complaint filed by Mr [redacted] We have completed a thorough review of our customer database and have no record of any order for Mr [redacted] Accordingly, we are confident that this complaint has been incorrectly directed to RCHO and should be removed from our Revdex.com profileWe thank you in advance for this correction and welcome any questions that you may have Sincerely, Readers Club Home Office Inc

Initial Business Response / [redacted] (1000, 5, 2015/04/15) */ Dear Mr***, Readers Club Home Office has reviewed the complaint filed by Ms [redacted] Since receiving this information we have made three attempts to contact Ms [redacted] to provide her with an acceptable resolutionRegrettably, all of our messages have gone unreturnedDespite this, we sincerely apologize to Ms [redacted] for any confusion surrounding her order, and we confirm that we have cancelled her accountThank you for your assistance with this matter Sincerely, Readers Club Home Office

Initial Business Response / [redacted] (1000, 5, 2016/01/28) */ Dear Mr***, Readers Club Home Office agrees to forgive Mr [redacted] remaining payments and add his phone number to our Do Not Call listIn addition we sent out a Magazine Switch List which lists all magazines that Mr, [redacted] receivesThank you and please feel free to contact us with questions- See more at: http://www.Revdex.com.org/minnesota/business-reviews/magazine-sales/readers-club...⇄

Dear Mr***, We are in receipt of the complaint filed by Ms [redacted] Readers Club Home Office would like to thank you for the opportunity to respond to this matter, as we take all customer complaints very seriouslyWe have made several attempts to contact Ms[redacted] to discuss her account but have been unsuccessfulReaders Club Home Office has record of sending Ms [redacted] a confirmation letter on September 15th, 2017, the next day after Ms [redacted] started her subscriptionIn an attempt to accommodate Ms [redacted] , Readers Club Home Office would like to report that we have agreed to cancel Ms [redacted] ’s account, and issue a full refund In another attempt to accommodate Ms [redacted] we have also added her number to our Internal DNC list to make sure that Ms [redacted] will not be contacted from Reader Clubs Home Office in the futureWe hope that this resolution proves satisfactory to you and Ms [redacted] Thank you so much for your time

Initial Business Response / [redacted] (1000, 5, 2015/04/17) */ Dear Mr***, Thank you for contacting Readers Club Home Office about this complaintWe can confirm that Ms [redacted] does not have an account with us and has not been billed by usWe have tried to call Ms [redacted] to provide her with this information, but have been unable to reach herTherefore, please forward this information to Ms [redacted] and let her know that she can call us with any questionsThanks Readers Club Home Office

Initial Business Response / [redacted] (1000, 5, 2016/01/28) */ Dear Mr***, Readers Club Home Office agrees to forgive Mrs***'s remaining payments and add her phone number to our Do Not Call listThank you and please feel free to contact us with questions- See more at: http://www.Revdex.com.org/minnesota/business-reviews/magazine-sales/readers-club...⇄

Dear Mr***, We are in receipt of the complaint filed by Mrs [redacted] on July 18th, Readers Club Home Office thanks you for the opportunity to respond to this matter, as we take all customer complaints very seriouslyReaders Club Home Office would like to report that we have agreed to cancel Mrs [redacted] ’s account, as she is still within her cancellation periodReaders Club Home Office has also issued Mrs [redacted] a full refund, and would have been happy to work with Mrs [redacted] had she given us the opportunityIn another attempt to accommodate Mrs [redacted] we have also added her number to our DNC list to make sure that Mrs [redacted] will not be contacted from Reader Clubs Home Office in the futureWe hope that this resolution proves satisfactory to you and Mrs [redacted] Thank you so much for your time

Initial Business Response / [redacted] (1000, 11, 2016/01/21) */ Dear Mr***, Readers Club Home Office agreed to cancel Mr [redacted] 's account March 19th, Readers Club Home Office Inc has not had any communication with Mr [redacted] since that dateWe have added his number to our DNC ListThank you and please feel free to contact us with any questions