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Reading Glass Company OF America

20133 NE 16th Pl, Miami, Florida, United States, 33179-2720

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Reviews Eyeglass Suppliers Reading Glass Company OF America

Reading Glass Company OF America Reviews (%countItem)

I ordered 3 pairs of reading glasses with silver frames, but received gold frames. No response from emails or phone messages
On April 18th I ordered 3 pairs of silver frame reading glasses, but I received glasses with gold frames. I lefts several voice mail messages, and sent emails through the website and through regular email and have not received a response.

Desired Outcome

Return a phone call or email and send the right glasses

Reading Glass Company OF America Response • Jun 21, 2019

Contact Name and Title: ***/ manager
Contact Phone: XXXXXXXXXX
Contact Email: ***@gmail.com
Upon reading Mr. ***'s complaint we sent him a corrected order with free cases. The new items were delivered and no further complaints were received from Mr.. Please view the tracking information below. We request this case be dropped. Kind regards, RGCA

USPS XXXXXXXXXXXXXXXXXXXXXX

Customer Response • Jul 01, 2019

I received the corrected order from Reading Glass Company of America, Inc. Apparently they had been moving their facility and had not been keeping up with correspondences. I am satisfied with the outcome of the transaction.

Placed order 3/14/19 (2 pair reading glasses). Ret'd 4/5/19.They rec'd my return back 4/8/19.. Never got credit for return or answer as to why.
$15 payment to American Reading Glasses.com. Want credit back on Mastercard I used on order. They weren't the right strength. Model # *** & *** each $8 a piece minus $1.00 coupon. So $15 is owed me. Order #XXXXX; Purchase date: March 14, 2019. Problem date, by end of April. No sales rep as order placed online. Rec'd confirmation of order by email the next day. Don't have that confirmation anymore as it's been deleted that far back. Called one day and spoke with a man about receiving strength of 1.25 instead of 2.25. Told him I was returning these and he was fine with that.

Desired Outcome

I just want the money back on the 2 pair of glasses I returned. Nothing else, no tax, no shipping if there was any, just the $15 dollars I paid for these glasses. I got an email from them after I sent them one that I never got a refund. They replied on May 2nd that they'd send it through again. Still nothing.

Customer Response • May 29, 2019

On May 14, 2019, this company refunded my $15.00, so I told them I would drop this case. And I emailed you about this saying the same thing. I got my refund and no longer want this case to be current. Please dismiss this case.

***
***@chorus.net
May 29, 2019

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Address: 20133 NE 16th Pl, Miami, Florida, United States, 33179-2720

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+1 (305) 652-1686

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