Reading Plumbing, Heating & Air Conditioning

Complaint: [redacted] I am rejecting this response because: April 11, Re: ID # [redacted] Greetings: I request that you reopen our case referenced above for the reasons outlined below: • Approximately a month ago [redacted] (who is legally blind) and I spoke with Glen G [redacted] and it was agreed that he would refund $of the $700-worth of Freon gas that his employee, Anthony, took without permission from Mr [redacted] 's residence, further refused to reinstall it when requested and then tried to sell said gas back to Mr [redacted] for $• MrG [redacted] requested a receipt, not an invoice, in exchange for us dropping our case against him with the Revdex.com and the New Mexico Attorney General's office• We were unable to get a receipt from the man who came and helped Mr [redacted] in his emergency; (he had been forced out of his home due to the freezing weather for a month).We do not know why this man does not give receiptsThe last time we spoke with him he was working out of town somewhere, but we are grateful for his help in correcting Reading's unethical workmanship and getting Mr [redacted] back into his home again• We have provided MrG [redacted] with a legitimate receipt in the form of a sworn, notarized statement showing the name of the technician, the amount paid, the product, and the date of serviceMrG [redacted] now says that he wants an INVOICE and according to his secretary he needs it for his taxesThe notarized statement qualifies as a receipt for his purposesWe feel that he is continuing to try to cheat Mr [redacted] by now changing the terms of "our agreement"We sincerely hope that you will recognize this avoidance for what it is and accept that we allowed the case drop in good faith believing that MrG [redacted] would keep his word, which he has not.Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]