Real Deal Auto Sales & Service Center, LLC

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, The business didn’t offer any warrantyHe’s not mention anything about Catalytic converter that I went back forHe should pay for all the labor I Had doneWhy would I go back there again when the business already had a chance to remedy the problem and failed [redacted]

We are very sorry to hear this happened to you, however, vehicles that are purchased are only covered for a " Maine State Inspection Items Only" with "no duration" except when originally purchasedAll customers are entitled to have a Maine State mechanic check vehicles out for any defective Maine State Inspection items ONLY as stated on the Buyers GuideVehicles DO NOT come with a drive drain, power train warrantyAfter receiving a call about a faulty Transmission weeks later, we informed that if he wanted help from us, we would install the Transmission for FREE if he purchased oneWe also had never seen the vehicle to verify ANY defective Transmission! We definitely feel bad but in this Business selling Used vehicles, these things are beyond our controlAgain sorry this happened to you

We are very sorry to hear this happened to you, however, vehicles that are purchased are only covered for a " Maine State Inspection Items Only" with "no duration" except when originally purchasedAll customers are entitled to have a Maine State mechanic check vehicles out for any defective Maine
State Inspection items ONLY as stated on the Buyers GuideVehicles DO NOT come with a drive drain, power train warrantyAfter receiving a call about a faulty Transmission weeks later, we informed that if he wanted help from us, we would install the Transmission for FREE if he purchased oneWe also had never seen the vehicle to verify ANY defective Transmission! We definitely feel bad but in this Business selling Used vehicles, these things are beyond our controlAgain sorry this happened to you

Again the vehicles DO NOT come with a drive train WarrantyIt's an unfortunate situation for the customer and he had an option to purchase a Warranty from us or his Financial institution which he didn't in this caseWe would be willing to do some free labor for future Maintenance for himWe understand his frustration and again we are willing to help him offering free labor in the future

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
The dealership sold me a lemonIn less than a month I needed a Catalytic converter, oxygen sensors and a new transmission after going back to them with a check engine light onAnd the codes said catalytic convertersAnd advertisement it had three owners not one that was advised Bad businessThey should pay for repairs and parts.
Regards,
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Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***..
Regards, The business didn’t offer any warrantyHe’s not mention anything about Catalytic converter that I went back forHe should pay for all the labor I Had doneWhy would I go back there again when the business already had a chance to remedy the problem and failed
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