I had a move completed a while ago now by Real Deal Van LinesThe guys that showed up were extremely proffessiinal, efficient and very friendlyMy estimate was spot on and everything went without a hitch10/would use again!
I contacted Real Deal Van Lines Incto move out from my studioI agreed in the phone a flat rate of $ to move out,store and move in my furniture (Sofa, little tables, bed and shelf) to my new studioI paid in advance in the phone so she told that the day that they will pick up my furniture I have to pay the remaining $.this time I asked her to send me a bill but she didnt.I called her againg worried about it to ask for the bill.She told me she will send it agin but she didntThe third time I called her she send me a blank contract with out the prices but snce we agreed in the phone a flat rate I didnt asked her againThe day I was moving out,when they loaded my furniture in the truck they told me I had to pay an additional That was a total of + = $I called her in the moment and ask her about it and she told me that the two guys would not leave my home until I payShe told me that it was a misunderstanding.So I had to payI ask her again if that was the last payment and she told me "yes"Today the brought the furniture to my new studio and they ask me to pay again 327$.That would be a total of almost 900$She told me again that the guys wont leave my home until I paySince I dint have the money in my credit card it was impossible to me to paySo they told me to give them my credit card information (including my digit security number on the back) and told me that they would charge me in days so I had to handle it to put money in my card by thenI had to give them the information because the guys wont leave my place otherwiseI feel like this guys are stealing my money without hesitating
When I first spoke to the owner and his wife over the phone, I was impressed with their apparent knowledge and personable styleThe owner of the company came to the house and assessed how long the move would takeI scheduled hours of optional pre-move packing help just in case I couldn't get much done myselfA few days before the move, I spoke with the owner's wife on the phone and explained that I had packed all of the items in the house but not in the garage or basementI asked her if she thought I still needed the hours of pre-move helpShe told me that I probably did not need the extra assistance, and that the movers would finish the packing on the day of the move, so on her suggestion, I cancelled the pre-move helpAs it turned out, it was a bigger job than they had anticipatedI can understand mis-judging the job, and I felt bad for the movers who were clearly exhausted by the end of the day, but we were shocked that when they exceeded the expected time, the owner of the company blamed us for the situation! He angrily told my husband and me that all of this was our fault, as we did not use them to pre-pack the homeAnd because it was our fault, they were no longer going to place items in the house, but were only willing to stack things in the garageThe atmosphere became hostileWe were left with a mess in both housesEvery room in the house we were moving from was left in disarray, and the carpets in both houses were filthyThey did not tape parts to many items that were taken apart, and so we could not find things for weeksI had to hire another moving company to finish moving things out of the old house and place heavy items in the new houseAfter it was all over and we saw how bad their work really was, I called and asked for a partial refundI was politely told that I would get a call back, but no one called; they clearly did not want to make the situation right with usOverall, this was a terrible experience, and I would never recommend this company to anyone
I used Real Deal this past August and it was an excellent experienceMoving is really stressful but they helped it all go smoothlyAnna at the office made booking the move simple and pleasantThe team of three guys (Eddie, José, and Trevor) was great: right on time, tireless and hardworking on a 90+ degree day, and very niceThe move was between towns, from a 3-bedroom house into mostly attic storage, not an easy jobThey did it within the estimated time and costI'd use them again and totally recommend them
I had a move completed a while ago now by Real Deal Van LinesThe guys that showed up were extremely proffessiinal, efficient and very friendlyMy estimate was spot on and everything went without a hitch10/would use again!
I highly recommend Real Deal Van LinesTheir people are friendly, capable & professionalEverything went smoothly thanx to them!
I contacted Real Deal Van Lines Incto move out from my studioI agreed in the phone a flat rate of $ to move out,store and move in my furniture (Sofa, little tables, bed and shelf) to my new studioI paid in advance in the phone so she told that the day that they will pick up my furniture I have to pay the remaining $.this time I asked her to send me a bill but she didnt.I called her againg worried about it to ask for the bill.She told me she will send it agin but she didntThe third time I called her she send me a blank contract with out the prices but snce we agreed in the phone a flat rate I didnt asked her againThe day I was moving out,when they loaded my furniture in the truck they told me I had to pay an additional That was a total of + = $I called her in the moment and ask her about it and she told me that the two guys would not leave my home until I payShe told me that it was a misunderstanding.So I had to payI ask her again if that was the last payment and she told me "yes"Today the brought the furniture to my new studio and they ask me to pay again 327$.That would be a total of almost 900$She told me again that the guys wont leave my home until I paySince I dint have the money in my credit card it was impossible to me to paySo they told me to give them my credit card information (including my digit security number on the back) and told me that they would charge me in days so I had to handle it to put money in my card by thenI had to give them the information because the guys wont leave my place otherwiseI feel like this guys are stealing my money without hesitating
When I first spoke to the owner and his wife over the phone, I was impressed with their apparent knowledge and personable styleThe owner of the company came to the house and assessed how long the move would takeI scheduled hours of optional pre-move packing help just in case I couldn't get much done myselfA few days before the move, I spoke with the owner's wife on the phone and explained that I had packed all of the items in the house but not in the garage or basementI asked her if she thought I still needed the hours of pre-move helpShe told me that I probably did not need the extra assistance, and that the movers would finish the packing on the day of the move, so on her suggestion, I cancelled the pre-move helpAs it turned out, it was a bigger job than they had anticipatedI can understand mis-judging the job, and I felt bad for the movers who were clearly exhausted by the end of the day, but we were shocked that when they exceeded the expected time, the owner of the company blamed us for the situation! He angrily told my husband and me that all of this was our fault, as we did not use them to pre-pack the homeAnd because it was our fault, they were no longer going to place items in the house, but were only willing to stack things in the garageThe atmosphere became hostileWe were left with a mess in both housesEvery room in the house we were moving from was left in disarray, and the carpets in both houses were filthyThey did not tape parts to many items that were taken apart, and so we could not find things for weeksI had to hire another moving company to finish moving things out of the old house and place heavy items in the new houseAfter it was all over and we saw how bad their work really was, I called and asked for a partial refundI was politely told that I would get a call back, but no one called; they clearly did not want to make the situation right with usOverall, this was a terrible experience, and I would never recommend this company to anyone