Real Estate A Rangers

When a customer places an order on our website, the terms and conditions are clearly stated and the customer must agree to the terms or the order will not go throughOur offer clearly states a 14-day trialThe trial starts the day the order is placed as stated in the termsIf we do not hear back from the customer within the 14-day trial period, we will assume they love the product and bill them the retail costOur records indicated this customer did not contact our customer service department to resolve this issueThe account was cancelled on 5/22/per the customer's requestAs a courtesy, we have refunded $which will reflect back to the customer's account in 2-business daysIn addition, we have issued a refund check for the remaining $(Confirm at ion Number: [redacted] ) which customer should receive in business daysWe do apologize for the misunderstanding

When a customer places an order on our website, the terms and conditions are clearly stated and the customer must agree to the terms or the order will not go through. Our offer clearly states a 14-day trial. The trial starts the day the order is placed as stated in the terms. If we do not hear back...

from the customer within the 14-day trial period, we will assume they love the product and bill them the retail cost. Our records indicated this customer did not contact our customer service department to resolve this issue. The account was cancelled on 5/22/2017 per the customer's request. As a courtesy, we have refunded $187.98 which will reflect back to the customer's account in 2-3 business days. In addition, we have issued a refund check for the remaining $186.78 (Confirm at ion Number: [redacted]) which customer should receive in 5.7 business days. We do apologize for the misunderstanding.