REDX is a lead generation company that offers research services to real estate agentsReal estate agents use our services to research owner information for properties that have been listed for saleWe use public information such as tax records for our researchWe also use data providers to find the phone numbers that are associated with the propertyThese data providers are federally regulated and legally required to only provide phone numbers that come from publicly available sourcesREDX takes data protection very seriously and although we only collect data from reputable and regulated sources, we also internally maintain a “blacklist” whereby any person can call us and we will flag their phone number so that it will no longer be provided as part of any search using the REDX systemWe will do this regardless of whether or not the phone number provided was correctly associated with the property in question.In Cybrina’s case, she was not listed as the owner of the property, but her information was listed as being “attached" to the property (this can happen for many reasons including, for instance, if a person is identified as a former tenant)When she called into our help line we placed her information on the blacklist, meaning that our systems are no longer capable of providing her information when a request is made.Unfortunately, we operate in a very competitive environment and there are many other companies that provide similar competing servicesEven though when the REDX blacklists a number, we will no longer give out that number, the person may continue to receive phone calls from users of our competitors’ servicesThis will be the case because, as I mentioned above, the data is collected from publicly available sourcesWe have already done everything that we can for Cybrina by taking her phone number completely (and permanently) out of our systems and we sincerely apologize for the inconvenience that it has caused her
As a company we work with several different data providers that pull contact information from public recordsAny information that they receive is currently available in a public record and could be used by any data provider Our service strives to find the best possible contact matches to provide to our customers as Real Estate leads to prospect toWe have removed the phone number provided from our system to prevent any further agents from downloading leads with that number Unfortunately there is no way to retrieve information that has already been downloaded and could have been printed out, etc Also our service does not provide email addresses so we have no control over the family members being contacted via email We are not the only ones in our industry who provide this information We have several other competitors that can provide this same information We can guarantee that our system will no longer give out the provided contact information but we cannot control what other companies in our industry do
As a company we work with several different data providers that pull contact information from public recordsAny information that they receive is currently available in a public record and could be used by any data provider Our service strives to find the best possible contact matches to provide to our customers as Real Estate leads to prospect toWe have removed the phone number provided from our system to prevent any further agents from downloading leads with that number Unfortunately there is no way to retrieve information that has already been downloaded and could have been printed out, etc We are not the only ones in our industry who provide this information We have several other competitors that can provide this same information We can guarantee that our system will no longer give out the provided contact information but we cannot control what other companies in our industry do
REDX is a lead generation company that offers research services to real estate agentsReal estate agents use our services to research owner information for properties that have been listed for saleWe use public information such as tax records for our researchWe also use data providers to find the phone numbers that are associated with the propertyThese data providers are federally regulated and legally required to only provide phone numbers that come from publicly available sourcesREDX takes data protection very seriously and although we only collect data from reputable and regulated sources, we also internally maintain a “blacklist” whereby any person can call us and we will flag their phone number so that it will no longer be provided as part of any search using the REDX systemWe will do this regardless of whether or not the phone number provided was correctly associated with the property in question.In Cybrina’s case, she was not listed as the owner of the property, but her information was listed as being “attached" to the property (this can happen for many reasons including, for instance, if a person is identified as a former tenant)When she called into our help line we placed her information on the blacklist, meaning that our systems are no longer capable of providing her information when a request is made.Unfortunately, we operate in a very competitive environment and there are many other companies that provide similar competing servicesEven though when the REDX blacklists a number, we will no longer give out that number, the person may continue to receive phone calls from users of our competitors’ servicesThis will be the case because, as I mentioned above, the data is collected from publicly available sourcesWe have already done everything that we can for Cybrina by taking her phone number completely (and permanently) out of our systems and we sincerely apologize for the inconvenience that it has caused her
As a company we work with several different data providers that pull contact information from public recordsAny information that they receive is currently available in a public record and could be used by any data provider Our service strives to find the best possible contact matches to provide to our customers as Real Estate leads to prospect toWe have removed the phone number provided from our system to prevent any further agents from downloading leads with that number Unfortunately there is no way to retrieve information that has already been downloaded and could have been printed out, etc Also our service does not provide email addresses so we have no control over the family members being contacted via email We are not the only ones in our industry who provide this information We have several other competitors that can provide this same information We can guarantee that our system will no longer give out the provided contact information but we cannot control what other companies in our industry do
As a company we work with several different data providers that pull contact information from public recordsAny information that they receive is currently available in a public record and could be used by any data provider Our service strives to find the best possible contact matches to provide to our customers as Real Estate leads to prospect toWe have removed the phone number provided from our system to prevent any further agents from downloading leads with that number Unfortunately there is no way to retrieve information that has already been downloaded and could have been printed out, etc We are not the only ones in our industry who provide this information We have several other competitors that can provide this same information We can guarantee that our system will no longer give out the provided contact information but we cannot control what other companies in our industry do