Real Geeks, LLC

We have received your notice of complaint against Real Geeks This is a response to complaint I have included a copy of the original complaint contract dispute.The dispute has been resolved directly with the client We have processed a refund regarding his website and start up fee At no time do we or have we advertised that we increase clients traffic, leads, etc a 1000% times When the client signed up he had not spoken to our sales staff and she had tried numerous times to contact him by phone but was unsuccessfulI have included email communication with the customer.When a new client signs up they complete the process online and agree to our Terms of Service onlineThey are not able to complete the process of purchasing a website until they check the "box" accepting our terms Here is a link to our terms and conditions._ltt pj/www,r_i:11g- -k ,_cpm[i;_q.n_tr :-t r:m :Qf: rrl LYou can view our website at [redacted] ***We have a process in which weeducate out perspective clients (through our sales staff) on what our product is and what it can do for them in conjunction with advertising either with us (at an additional fee) or on their ownWe offer videos and a support system that we think helps agents be successful with their website.The customer submitted a request to refund on March Refund was issued and process on March 24, 2016.We feel we did not misrepresent our company regarding advertising and the client received his refund without incident

We have received your notice of complaint against Real Geeks This is a response to complaint I have included a copy of the original complaint contract dispute.The dispute has been resolved directly with the client We have processed a refund regarding his website and start up feeAt no time do we or have we advertised that we increase clients traffic, leads, etc a 1000% times When the client signed up he had not spoken to our sales staff and she had tried numerous times to contact him by phone but was unsuccessfulI have included email communication with the customer.When a new client signs up they complete the process online and agree to our Terms of Service onlineThey are not able to complete the process of purchasing a website until they check the "box" accepting our terms Here is a link to our terms and conditions._ltt pj/www,r_i:11g- -k ,_cpm[i;_q.n_tr :-t r:m :Qf: rrl LYou can view our website at [redacted] ***We have a process in which weeducate out perspective clients (through our sales staff) on what our product is and what it can do for them in conjunction with advertising either with us (at an additional fee) or on their ownWe offer videos and a support system that we think helps agents be successful with their website.The customer submitted a request to refund on March Refund was issued and process on March 24, 2016.We feel we did not misrepresent our company regarding advertising and the client received his refund without incident

I would give a zero if it was possible. This company is a complete sham! A lender I work with signed me up for this platform. I had no idea it was a 1 year contract. I have hated it since day one. They tack fees on out of no where without warning. I tried to cancel withing the first 2 months and was told it would be a $600 cancellation fee and that it was better off if I stick with them for longer. The website provides no value! You own nothing. They do nothing to help. This is one of the worst companies I have ever done business with. Absolutely terrible customer service. AVOID AT ALL COSTS. You are better off with KVcore.

We have received your notice of complaint against Real Geeks This is a response to complaint I have included a copy of the original complaint contract dispute.The dispute has been resolved directly with the client We have processed a refund regarding his website and start up fee
At no time do we or have we advertised that we increase clients traffic, leads, etc a 1000% times When the client signed up he had not spoken to our sales staff and she had tried numerous times to contact him by phone but was unsuccessfulI have included email communication with the customer.When a new client signs up they complete the process online and agree to our Terms of Service onlineThey are not able to complete the process of purchasing a website until they check the "box" accepting our terms Here is a link to our terms and conditions._ltt pj/www,r_i:11g- -k ,_cpm[i;_q.n_tr :-t r:m :Qf: rrl LYou can view our website at *** ***We have a process in which weeducate out perspective clients (through our sales staff) on what our product is and what it can do for them in conjunction with advertising either with us (at an additional fee) or on their ownWe offer videos and a support system that we think helps agents be successful with their website.The customer submitted a request to refund on March Refund was issued and process on March 24, 2016.We feel we did not misrepresent our company regarding advertising and the client received his refund without incident

We have received your notice of complaint against Real Geeks.  This is a response to complaint.  I have included a copy of the original complaint contract dispute.The dispute has been resolved directly with the client We have processed  a refund regarding his website and start...

up fee. At no time do we or have we advertised that we increase clients traffic, leads, etc a 1000% times.  When the client signed up he had not spoken to our sales staff and she had tried numerous times to contact him by phone but was unsuccessful. I have included email communication with the customer.When a new client signs up they complete the process online and agree to our Terms of Service online. They are not able to complete the process of purchasing a website until they check the  "box" accepting our terms.  Here is a link to our terms and conditions._ltt pj/www,r_i:11g- -k ,_cpm[i;_q.n_tr :-t r:m :Qf: rrl  LYou can view our website at [redacted]. We have a process in which weeducate out perspective clients (through our sales staff) on what our product is and what it can do for them in conjunction with advertising either with us (at an additional fee) or on their own. We offer videos and a support system that we think helps agents be successful with their website.The customer submitted a request to refund on March 22. 2016. Refund was issued and process on March 24, 2016.We feel we did not misrepresent our company regarding advertising and the client received his refund without incident.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]