Real Property Management Magic Valley

My security deposit was not returned after move out. I gave them 30 day notice of vacate, written notice as well. They did a move out inspection and said money would be returned within 30 days. The money has not been returned in 60 days. And they will not contact me or even state why.

I had a contract with Real Property Management (RPM) Twin Falls, ID to manage a home I own. For 5 years they have signed off on every annual inspection that everything was in good working order and the house was in good shape, with good renters taking care of the home, as RPM states they will ensure as managers of my property. In Fall 2019 I got a call from my manager Robin stating the baseboards were not working in the entire house, and the renters were using space heaters throughout to heat my rental. RPM quoted me approx. $1500.00 and I gave them the go ahead to install the heaters. The Idaho housing market being so hot, and the recent death of mother, I decided to sell the house in 01/2020. I got an offer immediately and accepted it. When the inspector went through the home, however, he found water leaks, wet floors and walls, and mold throughout the premises. My home was unsafe, wet, moldy, dirty, with many holes in the walls, the carpets ruined from years of stains, and never being shampooed, and we learned the baseboard heaters had not worked for 3 years. The renters used the front lawn as a driveway and there is now no more lawn in the front. My rental is trashed. The house was pulled off the market, unsalable and unrentable. I told RPM I would not hold the renters to the lease with the mold situation, and they moved out 8 months before their lease was up. I went to RPM office twice to just get the security deposit to help with the expenses. I asked how I could get out of the contract with them for my mother's house. Robin told me to write RPM a letter and I could get out that day which I did, we both signed it, expecting the security deposit back from that home for a total of $2,075.00. Yesterday I got an email from Robin at RPM for a bill for $925.00 stating I owe them for 3 months leasing fees on both houses, one that cannot even be rented, and $370.00 for the wall heaters, though they kept 2 months rent for bill. They cost me my home, and now want more.

Things where okay until I went to move out. The property manager that I dealt with is uneducated on Idaho tenant laws, unorganized, and rude. It has been a nightmare fighting back and forth on situations that should have been avoided should have they been more educated and organized. I advise everyone to check your security deposit refunds, and keep receipts and records of all payments made. I would not recommend to anyone at this point.