Real Property Management of the Triad

I have been working with real property management for about months nowThey manage the property that I live in currentlyThis is the first house I have ever rentedThis has been the worst experience ever for meThis company doesn't return my phone calls, when you need maintenance done, it takes about weeks for anyone to comeWhen I first toured the house there was pee in all the toilets with the water offI have had things repaired since I moved in which should have been resolved before I moved inI will never rent a house through rpm ever again

I have been working with real property management for about 6 months now. They manage the property that I live in currently. This is the first house I have ever rented. This has been the worst experience ever for me. This company doesn't return my phone calls, when you need maintenance done, it takes about 2 weeks for anyone to come. When I first toured the house there was pee in all the toilets with the water off. I have had 5 things repaired since I moved in which should have been resolved before I moved in. I will never rent a house through rpm ever again.

Extremely dissatisfied..... This company should never be renting to anyone.

So to summarize my experience.

Issue #1: We had a break in, whereas robbers smashed in an entry door and stole quite a few items. When calling the rental company regarding for repair of the door, they took 2+ days before showing up, so basically my home was unsecured for that period of time. When the maintenance guy showed up, he basically just replaced apart of the trim (not even the complete side trim, just part), around the door, and added some additional weather stripping. So basically I was stuck with what looked like a beat up door with a bunch of shoddy patch work around it,

Issue #2: Toilet leakage, Reported it to them and they NEVER showed up. as this was leaking from the 3rd floor to 2nd, I went ahead and repaired it.

Issue #3: So to set the scene on this one, this is a 3 story townhouse. whereas the entry is on the 1st floor, living room, etc. on the second, bedrooms and laundry room on the third. The stairwell is not wide, just barely enough to take a washer through, with a lot of 90 degree angles, so during the duration we were there needless to say the walls had gotten scuffed up, due to general traffic as well as, hauling things to the third floor and back down. So when we were cleaning the place up prior to us leaving, (now keep in mind we know what is considered fair wear and tear), we had hired professional carpet cleaners, we had applied kilz to the scuffs(Note these walls are white and the kilz is white). We lost over half our deposit, because we used kilz , which forced the owner to paint the place. Now correct me if I am wrong, isn't painting a rental, especially one that's been rented for YEARS apart of the process for readying an apartment for rental???? From my opinion, the owner/ rental company did not want to shell out the money to paint the place even though they did not do it prior to us moving in.

I could list a few more experiences, but just to get my point across, these people will DO EVERYTHING to never give you your deposit, their response time on ANY ISSUES is a joke. If your an owner you'll probably do well, if you rent from these guys, EXPECT to be treated badly and EXPECT to never get your deposit back no matter how pristine you leave the place.

Real Property Management of the Triad has managed many of our rental properties since their inception. We know that we can count on their services to take care of the property from leasing it, managing it, and maintaining the homes. We have really enjoyed the relationship that we have built with them. I would recommend them to others.