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Address: 51 McKinley Ave N, Battle Creek, Michigan, United States, 49017-4767
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Address: 51 McKinley Ave N, Battle Creek, Michigan, United States, 49017-4767
Phone: |
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Add contact information for Real Renovations
I have been working with the Lowes installation team to help sort the matter out, however, the owner is not willing to take any kind of responsibility for the bad job that they did. Just excuses after excuses.
I have asked that they refund me for the cost of labor plus 5% so I can have a real company come and fix their mistakes so I have a fence that will work properly. I feel this is a fair request. I have dogs and children and the fence needs to be installed correctly to help keep them safe.
The attitude from Veronica has been so hard to deal with, I had to go so far as to ask them not have her come out as I am worried about how she will act. Yet she is the only one they have to send.
Please see the attached photos of the mess they left and the shot job they did.
I wish I was able to leave a negative star review.
August 22, 2019, my husband ***, hired licensed contractor Dennis ***, Roofer of Real Renovations, to replace the flat portion of our roof, located at 300 Michigan West, in ***. ***, his girlfriend *** and I (***) went to our credit union in the morning and withdrew $34,000. After leaving the credit union, they came to our home and we signed the contract agreement and *** reviewed our architectural drawings. Aug. 22, 2019 @11:30 a.m. Dennis text me, stating that he wanted to reach out to me and see if we had time to read over the contract. He also expressed that he wanted to get the materials asap! Aug. 27, *** text me saying he should have the permit on the building today and he ordered all the materials and it should come in today. Sep. 13, *** text me stating "just an update, we have had a lot of unforeseen situations on this roof, and will be installed on Monday (9/16/19). *** then asked for a progress payment of $8000, he said "this will help keep your project moving steady as we have had a lot of unforeseen damage on the roof." Sep. 14, @10:43 am, I text Denny, and asked him to revisited our contract agreement, which required *** and I, to pay $34,000 in advance which we paid. Sep. 28, *** text me, stating that the roof in not finished and puddles of water is on the main floor and basement. Sep. 28, @4:15 Denny text me saying "I'm sorry but your roof is not finished and water will still come in." Oct. 18 @9:58, *** text me saying "we will be doing the Dome roof next week, I was confused because the flat portion of the roof is nowhere near finished. I took pictures of the roof, and invited other roofers to look at our roof, and they all concurred that my roofer lacked experience. There were many times that our contractor was awol.
Dennis C. ***, 51 ***, ***, MI 49037 (***) 240-4309
Denny C. *** 484 E. Main St. ***, MI 49284
*** (269) 967-3986
Refund We believe we are entitled to a total refund, including additional wages when considering all of the time, energy, efforts and hoped deferred, wasted on this project.
August 22, 2019, ***, hired licensed contractor, Dennis *** H, Roofer of Real Renovations, to replace the flat portion of our roof. H, his friend *** and I (***) went to the credit union and I withdrew $34,000 and gave it to Dennis H. After leaving the CU they came to our home, we signed the contract agreement, and H reviewed the Architectural Drawings. Later, H texted me, to reach out to us and see if we read over the contract. I told him, I searched our home looking for it, to no avail. Later, H said he needed to purchase materials asap! Aug. 27, H texted me, saying he should have the permit on the building today, and ordered all the materials. Sep. 13, H texted me stating "just an update, we have had a lot of unforeseen situations on this roof, and will be installed on Monday (9/16/19)." H, then asked for a progress payment of $8000, he alleged "this would keep our project moving steady." I declined the offer and suggested to him that we follow the contract, which requires H to receive his pay, after the flat portion of the Roof is completed and inspected. Sep. 14 @10:43 am, I texted H, and asked him to revisit our contract agreement. Sep. 28, H texted me stating that the roof is not finished and puddles of water are on the main floor and basement, which turned-out to be a re-occurring issue, throughout Oct. & Nov. Sep. 30 @12:12 pm I texted Dennis stating that from my observations, "what you do and what you say are completely antithetical." Oct.18, H texted me stating, "we will be doing the Dome Roof next week." I was confused because the flat portion of the roof was nowhere near completion. This costly experience was the resulted of inadequacies, lack of experience & knowledge. I expressed to H, that I thought he would have had the presence of mind to re-tarp the roof. The grounds looked like a wasteland. We have enough text messages to verify our claims and more.
DesiredSettlementID: Refund
I believe our $34,000 should be returned to us. Dennis H has properties in Battle Creek and Birmingham, MI - that I know of.
12:19 PM (1 hour ago)
to Toni
Hello Toni S,
Recently, my husband and I filed a compliant against Dennis *** H. We hired, and paid him $34,000 on (08/22/2019), to replace the flat portion of our (Commercial Property) Roof. As time progressed, despite what he stated, claimed or alleged, it was evident that he lacked the skills and experience to produce a quality leak-free roof. H, own(s) or are associated with four different properties, listed below, as far as we know.
Dennis H and/or ***:
38 *** Avenue, Battle Creek, MI 49014
51 *** North, Battle Creek, MI 49017
1221 *** Street #161, Birmingham, MI 48012
484 *** Main Street, Springport, MI 49284
We will look forward to hearing back from you.
Best Regards,
***,
(***) ***-
Direct emails from complainant:
***
Mar 30, 2020, 2:37 PM (19 hours ago)
to me
Yes, that was my mistake. I tried calling one of the offices to correct the problem, and had to leave a voice message.
Toni S
Mar 30, 2020, 3:08 PM (19 hours ago)
to ***
What is the correct address of the business?
Toni S
Toni S
Mon, Mar 30, 3:09 PM (19 hours ago)
to ***
Also, do you have an email for them?
Toni S
***
Mar 30, 2020, 5:08 PM (17 hours ago)
to me
Commercial Property located on:
300 Michigan Avenue West
Battle Creek, MI 49017
***
Mar 30, 2020, 5:09 PM (17 hours ago)
to me
My email address is:
***@gmail.com
***
Mar 30, 2020, 5:46 PM (16 hours ago)
to me
Technically, 2120 Fern Beach, Battle Creek, MI, is my home address. For clarity, Real Renovations is owned by Dennis H and/or ***.