I initially went to this business to hand-pick the specific cut-outs of the graniteI over-specified on the shade of granite I wanted
Upon delivery and installation, the granite was much darker than my request, the granite for the island had a diagonal crack all throughout, as well as a large oil stain which they claimed was a natural shade(This was later specified by another company that I was in fact oil )
During the installation process these were the following damages:
- Travertine backsplash of stove was cracked
- Shape of Island was agreed to be a semi-circle with no angles, instead a rectangular/semi-circle with angles was delivered
- Two sections of the wall of the house was scraped
- Wrong caulk color, applied in a sloppy manner
- The top-range stove was removed for installation and replaced severely scratched, and left with the extension chord hanging forward, rendering it uselessOven knobs were loosened and two burners stopped working- Customer service was app
I initially went to this business to hand-pick the specific cut-outs of the graniteI over-specified on the shade of granite I wanted
Upon delivery and installation, the granite was much darker than my request, the granite for the island had a diagonal crack all throughout, as well as a large oil stain which they claimed was a natural shade(This was later specified by another company that I was in fact oil )
During the installation process these were the following damages:
- Travertine backsplash of stove was cracked
- Shape of Island was agreed to be a semi-circle with no angles, instead a rectangular/semi-circle with angles was delivered
- Two sections of the wall of the house was scraped
- Wrong caulk color, applied in a sloppy manner
- The top-range stove was removed for installation and replaced severely scratched, and left with the extension chord hanging forward, rendering it uselessOven knobs were loosened and two burners stopped working- Customer service was app