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Realty Homesale Reviews (3)

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I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meMy only wish for resolution was an apology for lying about past termite damage and trying to unsuccessfully patch up a door that obviously had termite damage long brfore the close of the propertyWe still are needing to accrue damage costs for our kitchen which has termites that leave droppings on the weeklySomewhere between the first inspection to the last walk through there was still undeniably information that was willingly held back from us that would have atleast showed integrity from the seller and the sellers representativeNowhere in the response was there any mention of the poor patching of the door or an explanation of why information was witheld from us regarding past termite damageWith this said, my family and I have already purchased this property, and since have had to endure stress, accrue funds for repairs that we had NO IDEA that we would have to take on for a property that was otherwise proclaimed as in "excellent condition" and have lost sleep and have had many restless days and nights since the close of the propery because of the simple fact that there was ALOT of discrepancies with what the seller and the sellers representation claimedIn conclusion, for what its worth, business should NEVER be done in such a way as how it was done with our purchase of this property, and my family and I hope that this will NEVER happen to other families in the future!
Sincerely,
*** ***

*** *** *** *** *** *** *** *** ***
*** ** ***Response sent via email to attention of *** *** Email address: ***And by *** registered mail with return card Total pages:Four(4)Subject Property: *** *** *** *** **
*** To Whom It May Concern,This is in response to the complaint filed by Buyer of subjectproperty that is ridiculous, malicious accusation and without any factual basisIcontest and deny all the allegations of fraudulent act on my part.The following fact swill clarify the true scenario of this transaction:The Seller 's Disclosure was independently prepared by Seller turned over to me then I turned over to buyer's agent for review, thereafter sent by buyer's agent to buyer for review and approvalIt is clearly indicated on the Hawaii Association of Realtors "Seller's Real Property Disclosure Statement" Standard Form that it "Must Be Completed By Seller Only" and the "DISCLOSURE STATEMENT IS NOT A WARRANTY OF ANY KIND BY SELLER OR BY ANY AGENT REPRESENTING SELLER AND IS NOT A SUBSTITUTE FOR ANY EXPERT INSPECTION, PROFESSIONAL ADVICE, OR WARRANTY THAT BUYER MAY WISH TO OBTAIN".Per ratified Purchase Contract, the seller was required to order Pest and Termite Inspection at Seller 's expenseSeller picked up from list of termite companies the first company available to perform the job orderSeller paid the inspection company directly after the job was completed.THE TERMITE COMPANY THAT PERFORMED THE JOB IS NOT AFFILIATED WHATSOEVER WITH OUR AGENTS AND COMPANY.The Buyer picked up the Property/Physical inspection company of Buyer's choice and expenseThe inspection company thoroughly,Point by Point and completely in detail inspected this property from ground up, interior and exteriorThe inspection of this kind takes about one hour and half to two hours to completeBut the inspection was done unusually very lengthy from very early morning to 8PMThe Buyer required the inspector to wait, coming from work and be able discuss and explain in
detail the inspector's inspection analysis and opinion on the condition of the property.Later, Buyer consulted a friend contractor that performed another inspection and analysisas second opinion.In essence, the Buyer had received enoughdetailed information on the condition of the property long before the escrow closed.Further, if Buyer is not satisfied with all the inspection reports received, Buyer has the option to order another inspection as second, third or even more until satisfied or buyer has the option to cancel the contract.Finally, Five(S) days before close of escrow, the Buyer is given a right to
conduct a Final Walk Through to inspect the condition of the property, to review all the disclosures,reports and documents presented by Seller to Buyer and to render the FINAL DECISION whether to PROCEED or CANCEL the PURCHASE CONTRACT.In more detailed explanation, at Buyer's fault the close of escrow for this transaction was delayed by almost two months that had caused the Seller excessive losses, sleepless nights, pain and agony that cannot be measured by any sum of moneyThe Seller had to fly back and forth to the Country of retirement several times, incurred losses and penalty from his(Page 3)contract, unnecessary hotel, travel and other expensesto manage the sale of this property.The Seller had actually instructed me to cancel the contractwith this Buyer and to acceptother Buyers' offer at higher pricemore down paymentand more qualifiedIn Other words, Seller had lost the oportunity to get more money for his property and suffered with the lengthy delay.Through my endless hard work and patient appeal to Seller, as requested by buyer's agent,extension of the contract was granted over and over again to the point that the Seller and I had almost given up.And few days before close of escrowbuyer's agent presented to me "VERBALLY" another Buyer's surpriserequest for fund assistance in the amount of $3,and then changed to $5,The request was denied by Seller.As a Seller's agent, my fiduciary duty is dedicated to the Seller onlyBut, during the property inspection, Ihad some friendlyconversation with Mr& Ms*** and I felt an admiration of Mr*** as a great gentleman while Ms*** is a sweet very loving wife and mother,the couple tirelessly dedicate the love and care for the happiness of the family.Whereas, the Seller I know is a good family man, honest,generous and a
manwho fulfills his promiseSo, Idecided to go beyond my duty as a Seller's agent and accorded an extended accommodation to Buyer by reiterating and convincing the Seller to favorably considerthe Buyer's request.Again, on the day of funds disbursement/proceeds from sale of Seller's property, I patiently reiterated my appeal that Seller to consider the Buyer's request for help.(Page 4)Please Note: My hard work made "THE SELLER GRANTED THE BUYER'S REQUEST FOR THE FUND ASSISTANCE OF $5,000.00"The buyer's agent confirmed to me buyer's receipt of such fund.To the Buyer, I did all my bestin your favor and happiness as a new ownerPlease do not accuse me of any wrongdoing.Best of luck and happiness to the family! Thank you very much for your business

*** *** *** *** *** *** *** *** ***
*** ** ***Response sent via email to attention of *** *** Email address: ***And by *** registered mail with return card Total pages:Four(4)Subject Property: ***
*** *** *** ** *** To Whom It May Concern,This is in response to the complaint filed by Buyer of subjectproperty that is ridiculous, malicious accusation and without any factual basisIcontest and deny all the allegations of fraudulent act on my part.The following fact swill clarify the true scenario of this transaction:The Seller 's Disclosure was independently prepared by Seller turned over to me then I turned over to buyer's agent for review, thereafter sent by buyer's agent to buyer for review and approvalIt is clearly indicated on the Hawaii Association of Realtors "Seller's Real Property Disclosure Statement" Standard Form that it "Must Be Completed By Seller Only" and the "DISCLOSURE STATEMENT IS NOT A WARRANTY OF ANY KIND BY SELLER OR BY ANY AGENT REPRESENTING SELLER AND IS NOT A SUBSTITUTE FOR ANY EXPERT INSPECTION, PROFESSIONAL ADVICE, OR WARRANTY THAT BUYER MAY WISH TO OBTAIN".Per ratified Purchase Contract, the seller was required to order Pest and Termite Inspection at Seller 's expenseSeller picked up from list of termite companies the first company available to perform the job orderSeller paid the inspection company directly after the job was completed.THE TERMITE COMPANY THAT PERFORMED THE JOB IS NOT AFFILIATED WHATSOEVER WITH OUR AGENTS AND COMPANY.The Buyer picked up the Property/Physical inspection company of Buyer's choice and expenseThe inspection company thoroughly,Point by Point and completely in detail inspected this property from ground up, interior and exteriorThe inspection of this kind takes about one hour and half to two hours to completeBut the inspection was done unusually very lengthy from very early morning to 8PMThe Buyer required the inspector to wait, coming from work and be able discuss and explain in
detail the inspector's inspection analysis and opinion on the condition of the property.Later, Buyer consulted a friend contractor that performed another inspection and analysisas second opinion.In essence, the Buyer had received enoughdetailed information on the condition of the property long before the escrow closed.Further, if Buyer is not satisfied with all the inspection reports received, Buyer has the option to order another inspection as second, third or even more until satisfied or buyer has the option to cancel the contract.Finally, Five(S) days before close of escrow, the Buyer is given a right to
conduct a Final Walk Through to inspect the condition of the property, to review all the disclosures,reports and documents presented by Seller to Buyer and to render the FINAL DECISION whether to PROCEED or CANCEL the PURCHASE CONTRACT.In more detailed explanation, at Buyer's fault the close of escrow for this transaction was delayed by almost two months that had caused the Seller excessive losses, sleepless nights, pain and agony that cannot be measured by any sum of moneyThe Seller had to fly back and forth to the Country of retirement several times, incurred losses and penalty from his(Page 3)contract, unnecessary hotel, travel and other expensesto manage the sale of this property.The Seller had actually instructed me to cancel the contractwith this Buyer and to acceptother Buyers' offer at higher pricemore down paymentand more qualifiedIn Other words, Seller had lost the oportunity to get more money for his property and suffered with the lengthy delay.Through my endless hard work and patient appeal to Seller, as requested by buyer's agent,extension of the contract was granted over and over again to the point that the Seller and I had almost given up.And few days before close of escrowbuyer's agent presented to me "VERBALLY" another Buyer's surpriserequest for fund assistance in the amount of $3,and then changed to $5,The request was denied by Seller.As a Seller's agent, my fiduciary duty is dedicated to the Seller onlyBut, during the property inspection, Ihad some friendlyconversation with Mr& Ms*** and I felt an admiration of Mr*** as a great gentleman while Ms*** is a sweet very loving wife and mother,the couple tirelessly dedicate the love and care for the happiness of the family.Whereas, the Seller I know is a good family man, honest,generous and a
manwho fulfills his promiseSo, Idecided to go beyond my duty as a Seller's agent and accorded an extended accommodation to Buyer by reiterating and convincing the Seller to favorably considerthe Buyer's request.Again, on the day of funds disbursement/proceeds from sale of Seller's property, I patiently reiterated my appeal that Seller to consider the Buyer's request for help.(Page 4)Please Note: My hard work made "THE SELLER GRANTED THE BUYER'S REQUEST FOR THE FUND ASSISTANCE OF $5,000.00"The buyer's agent confirmed to me buyer's receipt of such fund.To the Buyer, I did all my bestin your favor and happiness as a new ownerPlease do not accuse me of any wrongdoing.Best of luck and happiness to the family! Thank you very much for your business

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Address: PO Box 60387, Ewa Beach, Hawaii, United States, 96706-7387

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